Tuum is a next-generation banking platform. We enable fintech and banks to rapidly offer seamless and tailored financial services to their customers. Our core banking platform is revolutionising the financial services industry. The platform is API-based, consisting of flexible and independent modules covering all retail and business banking capabilities for quick and easy integration.
Launched in 2019, Tuum is headquartered in Tallinn and is backed by investors including Citibank, BlackFin Capital Partners, Karma Ventures, Portage Ventures, SpeedInvest, and CommerzVentures.
We are growing our Implementation team in Tallinn and are looking for strong Application Consultants with a background in payments to help us manage large complex implementation projects with our banking and fintech clients.
What you'll be doing
Work as part of the Implementation team to successfully implement Tuum's solution for our customers
Gather and assess customer business requirements and mapping them against Tuum's platform functionality
Manage customer onboarding to Tuum's platform by demonstrating features and providing trainings and workshops
Setup and configure Tuum's platform parameters based on the customers’ needs
Perform validation and functional testing in customer environments to ensure payment flows run smoothly
Provide operational customer support and consultancy post go-live
Manage client product demands by translating customer requirements to user stories and submitting change requests to product development teams
Take part in the constant improvement of our customer journey
Create and manage documentation and training materials
Continuous learning to stay up-to-date with Tuum platform releases,, payment scheme developments, and industry best practices.
Our expectations
1–3 years of experience in a junior technical, business analysis, or operational support role within fintech, banking, or IT consulting.
Basic understanding of payment processing concepts, messaging formats (e.g., SEPA, SWIFT, ISO standards), or transaction lifecycles.
Comfort reading API documentation (RESTful APIs, JSON) and using tools like Postman to inspect payloads and run basic troubleshooting queries.
Foundational understanding of databases and data management (SQL) to look up logs, run simple queries, and investigate issue root causes.
Great time management skills, with the ability to prioritize tasks, follow structured workflows, and meet project deadlines.
High attention to detail when testing software, reviewing technical configurations, or analyzing transactional data.
Strong willingness and drive to learn the Tuum core platform in depth and build expertise in core banking technologies.
Strong problem-solving skills with a collaborative, customer-oriented mindset.
Fluency in English (written and spoken); additional European languages are a plus.
We are an equal opportunity employer and value diversity at our company. We actively hire for cultural growth and welcome people of all ages, backgrounds and value people who take a journey unique to them. Equality, diversity and inclusion are our priority and we are committed to ensuring all job applicants are treated equally. All applicants will be treated fairly and will be considered for employment without discrimination because of ethnicity, race, religion or belief, gender, sexual orientation, gender identity or gender reassignment, family or parental status, pregnancy or maternity, marital or civil partner status, national origin, age, veteran, neurodiversity status or disability status.
