Parts Coordinator

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

Location: Markham - onsite 

We are seeking a detail-oriented and customer-focused Parts Coordinator to join our team in Markham, Ontario. The Parts Coordinator plays a key role in supporting service operations by managing parts inventory, coordinating orders, maintaining accurate records, and ensuring technicians and customers receive the parts they need in a timely manner.

The ideal candidate is highly organized, thrives in a fast-paced environment, and possesses strong communication and problem-solving skills.

Key Responsibilities

• Receive, process, and track parts orders from customers, technicians, and internal stakeholders.
• Coordinate with suppliers and vendors to source parts and ensure timely delivery.
• Maintain accurate inventory records and monitor stock levels.
• Replenish inventory and place purchase orders as required.
• Verify incoming shipments and inspect parts for accuracy and condition.
• Research part availability, pricing, specifications, and alternatives.
• Prepare and process invoices, purchase orders, and shipping documentation.
• Coordinate returns, warranties, and core exchanges with suppliers.
• Support service technicians by ensuring required parts are available for scheduled work.
• Maintain an organized and safe parts storage area.
• Assist with cycle counts and inventory audits.
• Provide exceptional customer service by responding promptly to inquiries and requests.

Preferred experience

• High school diploma or equivalent; post-secondary education is an asset.
• 2+ years of experience in parts coordination, inventory control, supply chain, logistics, or related industries.
• Experience using inventory management or ERP systems.
• Strong computer skills, including Microsoft Office Suite.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively within a team environment.
• Forklift certification is considered a plus.

Preferred Experience

• Experience supporting field service, automotive, heavy equipment, or industrial operations.
• Knowledge of inventory management best practices.
• Familiarity with vendor management and procurement processes.

#LI-LR1

Additional Information

Rewards & Benefits  

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected.