Part Time - Customer Service Associate-Bilingual Preferred

Your Impact at Lowe’s

As a Customer Service Associate, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliveries, handle equipment and hazardous materials safely, and make sure your area is prepped for daily success.

This role is physical and fast-paced, requiring safe lifting practices and attention to detail. You’ll spend most of your shift on your feet, working mornings, afternoons, evenings, or overnight depending on store needs. And when a customer or teammate needs help, you’ll be there with a friendly, professional attitude.

How We Support You

Whether you need a part-time position or a place to plant yourself and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible schedules.  

• Make your well-being a priority with multiple top-tier health insurance options.
• Explore educational opportunities with Lowe’s tuition assistance program.
• Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe’s

You’ll keep shelves stocked and backrooms organized by unloading freight, moving products to the sales floor, and maintaining a clean, safe workspace. You may also assist customers in locating or loading products. Most shifts are physically active, and scheduling may include morning, evening, or overnight hours based on store needs.

Key Responsibilities

• Deliver SMART customer service by assisting customers, answering questions, and offering support during projects
• Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets
• Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts
• Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping
• Operate store equipment including scanners, Zebra phones, balers, and other tools as needed
• Pitch in as a team player to complete other assigned tasks

Additional responsibilities for Pro Fulfillment Stores include:

• Use the Orders App to pick and stage Flatbed Delivery orders
• Load delivery orders, ensuring quality, accuracy, and safe loading practices
• Rotate orders by delivery date and resolve customer order issues
• Proactively communicate with customers to ensure delivery satisfaction
• Execute Delivery Readiness best practices

Minimum Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable

Preferred Qualifications

• 3 months Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment
• 6 months Experience in a warehouse performing inventory handling and stocking

Lowe’s commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we actively seek and encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel, but occasional travel may be needed for meetings, training sessions, or to support nearby stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.