P2-RP- Technical manager, Product Implementation & Support

Asks for

• .NET/C#The ad says“Maintain a strong conceptual and practical overlap with Core Engineering and Infra. You don't need to be the primary coder, but you must know enough technology to parse logs, understand system architecture (Next.js, Node.js, .NET/C#), and trace distributed data flows alongside senior architects.”
• analytical skillsThe ad says“Customer Success & Support Substance: Strong analytical and troubleshooting skills with an underlying understanding of REST APIs, JSON, databases, and modern observability tools to ensure you can speak the language of both the client and the developer.”
• change managementThe ad says“System Reliability & SLA Architecture: Own the customer-facing lifecycle frameworks, root cause communication, change management, and strict adherence to contractual Uptime, Delivery, and Support SLAs.”
• data integrityThe ad says“Integration & Operational Oversight: Develop a strong functional understanding of our multi-component ecosystem. You will oversee intricate bi-directional data flows and third-party integrations, ensuring deep awareness of ELT processes, data quality, and data integrity to protect the customer experience.”
• data qualityThe ad says“Integration & Operational Oversight: Develop a strong functional understanding of our multi-component ecosystem. You will oversee intricate bi-directional data flows and third-party integrations, ensuring deep awareness of ELT processes, data quality, and data integrity to protect the customer experience.”
• databasesThe ad says“Customer Success & Support Substance: Strong analytical and troubleshooting skills with an underlying understanding of REST APIs, JSON, databases, and modern observability tools to ensure you can speak the language of both the client and the developer.”
• ELT processesThe ad says“Integration & Operational Oversight: Develop a strong functional understanding of our multi-component ecosystem. You will oversee intricate bi-directional data flows and third-party integrations, ensuring deep awareness of ELT processes, data quality, and data integrity to protect the customer experience.”
• JSONThe ad says“Customer Success & Support Substance: Strong analytical and troubleshooting skills with an underlying understanding of REST APIs, JSON, databases, and modern observability tools to ensure you can speak the language of both the client and the developer.”
• log parsingThe ad says“Maintain a strong conceptual and practical overlap with Core Engineering and Infra. You don't need to be the primary coder, but you must know enough technology to parse logs, understand system architecture (Next.js, Node.js, .NET/C#), and trace distributed data flows alongside senior architects.”
• Next.jsThe ad says“Maintain a strong conceptual and practical overlap with Core Engineering and Infra. You don't need to be the primary coder, but you must know enough technology to parse logs, understand system architecture (Next.js, Node.js, .NET/C#), and trace distributed data flows alongside senior architects.”
• Node.jsThe ad says“Maintain a strong conceptual and practical overlap with Core Engineering and Infra. You don't need to be the primary coder, but you must know enough technology to parse logs, understand system architecture (Next.js, Node.js, .NET/C#), and trace distributed data flows alongside senior architects.”
• observability toolsThe ad says“Customer Success & Support Substance: Strong analytical and troubleshooting skills with an underlying understanding of REST APIs, JSON, databases, and modern observability tools to ensure you can speak the language of both the client and the developer.”
• REST APIsThe ad says“Customer Success & Support Substance: Strong analytical and troubleshooting skills with an underlying understanding of REST APIs, JSON, databases, and modern observability tools to ensure you can speak the language of both the client and the developer.”
• SLA architectureThe ad says“System Reliability & SLA Architecture: Own the customer-facing lifecycle frameworks, root cause communication, change management, and strict adherence to contractual Uptime, Delivery, and Support SLAs.”
• system architectureThe ad says“Maintain a strong conceptual and practical overlap with Core Engineering and Infra. You don't need to be the primary coder, but you must know enough technology to parse logs, understand system architecture (Next.js, Node.js, .NET/C#), and trace distributed data flows alongside senior architects.”
• troubleshootingThe ad says“Customer Success & Support Substance: Strong analytical and troubleshooting skills with an underlying understanding of REST APIs, JSON, databases, and modern observability tools to ensure you can speak the language of both the client and the developer.”