Operational Administrator

Salary: Depending on experience 

Location: Thorpe Wood (Peterborough) and Chatterton Tower (Spalding) as well as Lancaster House

Contract: Permanent (37 Hours a week – 5 days in office)

At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who are we?

Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more.  

IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job. 

For a great career, just add water! 

 Our services are at the heart of every single family and community in our region. Our Water Services team clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We borrow water from the environment, treat it and store it to world-class standards to supply safe drinking water to 4.3 million customers in towns and villages from Grimsby in the north east of our region to Milton Keynes at the south-western tip. 

At the heart of our business, our Operational Administrators support and assist the efficient running of the operational teams. This interesting and varied role involves a high degree of organisation and prioritisation, while effectively managing confidential information. 

Managing your own workload, you’ll undertake crucial administration and procurement support to ensure the smooth running of the office and the water supply area. 

Your main duties will include:  

• Accurate planning, scheduling and recording of all meetings (meeting rooms, record minutes, arrange refreshments, organising invitations and communicating with attendees)
• Managing meeting diaries, scheduling 1:2:1 meetings and monthly team meetings with efficiency and effectiveness is mind
• Maintaining health and safety records for all team members
• Keeping a record of gaps and/or training that is due to expire, organising training
• Ensuring that all data collection and retention is in line with GDPR regulations
• Raising Purchase orders and paying invoices. 
• Performing a variety of tasks and duties that enable the field and Management Teams to function effectively

Using your strong organisational skills, you’ll support the management team with day to day tasks and requests from the Network Maintenance team. You’ll also communicate with both internal and external stakeholders, contractors and customers, always providing a high standard of customer service. 

What does it take to be an Operational Administrator?  

• You will have experience as an administrator, ideally within a similar operational industry.  
• You must possess excellent organisational and communication skills with the ability to pro-actively liaise with a wide variety of people. 
• You’ll be IT literate and an advanced user of Microsoft Outlook, Word and Excel.  
• As well as strong numeracy skills, you’ll have experience with data handling and spread sheet preparation. 

What benefits do we offer?

Being a successful water company doesn't come easy! Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

• Bonus scheme
• Private health care
• Competitive pension scheme
• 26 days annual leave rising with length of service
• Flexible benefits to support your wellbeing
• Flexible working (dependent on your role)
• Plus lots more!

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.

If you are offered a job with us, you’ll be subject to the relevant/standard employment checks, including: your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to further pre-employment checks.

If successful in your application, you will benefit from access to a company vehicle, so a full driving licence is essential.

Closing Date: 14th October 2026

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