Onsite IT Support Technician at DXC Technology · Katori
DXC Technology
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Onsite IT Support Technician
On-site · Berlin, State of Berlin, GermanyFull-timePosted 6 weeks ago
To support our growth, we are looking for IT Support Technicians
Ensuring efficient running of and providing maintenance to various IT systems. Inspecting, prioritizing, and maintaining systems to the highest operational standards
Providing effective solutions for software and hardware issues
Responding to user inquiries and guide users with simple, step-by-step how-to instructions
Recording technical issues and solutions in Knowledge Management System, update knowledge articles with newer and relevant information
Enabling end users by providing training and education
Preferred experience
Support of Microsoft Windows and Apple operating system as well as Microsoft Office 365 suite
Smart hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage
Assistance with Software deployment and with Software related issues (Standard & Non-Standard)
End user training and education
Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches
How-to assistance of End User assigned IT devices and software
Stock management (incoming & outgoing IT goods)
Basic HW support for Desktop & Laptop: RAM upgrade, Keyboard exchange, SSD HD replacement
Standard and non-standard HW Devices (peripherals like monitors, label printers, etc.)
Document management like Asset Management, Knowledge Management maintenance, Site Operations Manual, etc
The ad says“Support of Microsoft Windows and Apple operating system as well as Microsoft Office 365 suite”
The ad says“Document management like Asset Management, Knowledge Management maintenance, Site Operations Manual, etc”
The ad says“Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches”
The ad says“Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches”
The ad says“Document management like Asset Management, Knowledge Management maintenance, Site Operations Manual, etc”
The ad says“Smart hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage”
The ad says“Support of Microsoft Windows and Apple operating system as well as Microsoft Office 365 suite”
The ad says“Support of Microsoft Windows and Apple operating system as well as Microsoft Office 365 suite”
The ad says“Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches”
The ad says“Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches”
The ad says“Smart hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage”
The ad says“Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches”
The ad says“Smart hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage”
The ad says“Smart hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage”
The ad says“Handling of ServiceNow tickets”
The ad says“Assistance with Software deployment and with Software related issues (Standard & Non-Standard)”
The ad says“Stock management (incoming & outgoing IT goods)”
The ad says“Smart hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage”
The ad says“Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches”
The ad says“Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches”