Onboarding Specialist

ONBOARDING SPECIALIST

As an Onboarding Specialist, your contributions will ensure the Onboarding Team can consistently provide high-quality social and developmental experiences to all new SpaceX employees. Your efforts will ensure we can maximize the Onboarding Team's impact on new hires, helping them become great SpaceX employees quickly. We are looking for someone detail-oriented and outcome-focused.

RESPONSIBILITIES:

• Help manage and scale the company’s domestic onboarding program
• Lead design, development, implementation, evaluation, and continuous improvement of orientation and onboarding programs with innovative strategies and tools
• Partner with stakeholders across the company to update all new hire information for current company practices and policies
• Develop and act on a deep understanding of internal onboarding-related systems (Workday, Jira, Greenhouse, etc.)
• Track metrics to evaluate the effectiveness of onboarding programs, then develop and execute recommendations for program improvements
• Assist in weekly orientation preparations
• Provide outstanding service to our customers by responding in a timely manner to their questions
• Identify and implement positive employee experiences to help new SpaceX employees adapt to company and team cultures quickly
• Partner with HR leadership to create and implement impactful onboarding-related resources for hiring managers, company leadership, and other stakeholders in the onboarding process

BASIC QUALIFICATIONS:

• Bachelor's degree
• 2+ years of professional experience in onboarding, learning and development, human resources, or program management

PREFERRED SKILLS AND EXPERIENCE:

• High level of organization and attention to detail
• Prior experience leading projects from inception to implementation
• Strong multi-tasking and time management skills
• Ability to learn quickly on the job
• High level of self-motivation, initiative, and sense of urgency to get things done
• Excellent written and verbal communication skills
• Proactive problem solving skills
• Resilience and flexibility; the ability to work in a dynamic organization with rapidly changing needs
• Strong skills in Microsoft PowerPoint, Word, Excel, and Outlook
• Familiarity with SharePoint or other content management system
• Familiarity with Greenhouse and Workday a plus
• Expertise in onboarding

ADDITIONAL REQUIREMENTS:

• Position requires ability to travel up to 50% of the time
• This is not a remote position and will require relocation if not already local to the Memphis, TN area
• Must be willing to work extended hours and/or weekends