Nigeria Client Database Management Coordinator

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

We started working in Nigeria in 2018, serving just 150 farmers. That figure grew year on year, and we now serve more than 300,000 farmers across three regions in Niger State: Minna, Mokwa, and Iseyin.

Between our tree program and a diverse staple crop program, xx staff are supporting farmers in Nigeria to grow their way to prosperity.

About the Role

Seeking a data management pro with 1-2 years experience in databases, data warehousing and SQL to oversee client data ensure date integrity with out core operations team and enhance efficiency for Business Operations

Responsibilities

Data Management:

• Oversee full client data lifecycles from enrollment to repayment.
• Maintain precise and updated client databases.
• Fulfill data analysis requests from partner departments to inform strategic decision-making and external needs.

Team & Communication Management:

• Directly manage 3–4 CDM Data Officers and supervise temporary data entry casuals during peak operational periods.
• Represent the CDM sub-department in meetings when assigned or when the manager is unavailable.
• Facilitate training for Field Officers on One Acre Fund (OAF) productivity tools and applications.

Operational Management:

• Evaluate and implement process/system improvements for managing client repayments and resolving repayment issues.
• Conduct periodic reconciliations between bank records and client databases.
• Provide support during operational audits.

Customer Service & SLA Management:

• Set achievable performance targets and drive process improvements.
• Maintain a 100% Service Level Agreement (SLA) standard throughout the year

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Advanced Data Analysis: Expert skills in Excel and Google Sheets to analyze data and make informed decisions.
• Work Planning & Organization: Strong ability to multitask, delegate, prioritize, and manage multiple projects with high accuracy.
• Leadership & People Management: Experience managing teams, resolving conflicts, and coaching/engaging field staff.
• Technical & Domain Knowledge: Proficient in Google Workspace (Docs, Sheets, Slides), with a strong understanding of organizational policies and an accounting or bookkeeping background.
• Growth Mindset: High willingness to learn and adapt.

Preferred Start Date

As soon as possible

Job Location

Minna, Nigeria

Benefits

Health insurance, paid time off

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

20 November 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.