Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
The main purpose of this position is to ensure the effective utilization and logistical planning of Star Fleet team-driver capacity across assigned territories and priority corridors, working closely with the Network Fleet Manager, Network Fleet Supervisor, District Product Teams, and Service Providers. The Analyst role is responsible for the day to day management of dedicated team-driver capacity as a reusable network asset — planned, protected, and monetized across multiple districts — and ensures that the driver teams are utilized in the most cost effective, revenue producing and service execution possible. The decision making responsibilities of this role directly impact substantial freight spend and company profitability.
Essential Job Functions:
- Analyze and determine the most effective use of the Star Fleet team to ensure operational execution and financial excellence.
- Analyze weekly financial and operational performance of the assets under their direction
- Implement changes to pre-planned routings in order to maximize driver utilization
- Administer reload and round-trip planning for Star Fleet teams. This includes prioritizing loads based on customer requirements, commitments, team-driver production, trailer utilization, and full-cycle profitability.
- Identify reload opportunities for capacity delivering within the next 24, 48, and 72 hours and build multi-leg plans (round-trip, return-load, reposition).
- Match available or future Star Fleet capacity to district outbound demand; pair one district's inbound delivery capacity with another district's outbound freight.
- Review the geographical area for inbound, outbound, committed, and empty truck status, as well as trailer pools, to maximize asset utilization.
- Support the rolling 3-day capacity outlook with projected next-available times, destination markets, and target reload markets.
- Support Service Providers' Fleet Manager requests for production, home time, and other related requests.
- Maintain market playbooks for major Star Fleet and high-value locations; classify destination markets by reload strength, demand, and risk.
- Manage the day-to-day utilization of drop loads at terminals that fall in assigned geographical territories.
- Allocate trailers to designated customers and geographic areas.
- Monitor and ensure on-time pickups and deliveries; notify the Supervisor, Manager, and Districts of potential situations, delays, or other issues.
- Support freight payment invoice audits and payment support.
- Schedule may vary based on shifts needed.
- Perform other duties as assigned by supervisory personnel.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to communicate with internal and external customers in a professional and courteous manner.
- Knowledge of Expeditors International policies and procedures, usually gained through practical experience and on-the-job training.
- Knowledge of D.O.T. regulations with regards to the trucking industry.
- Excellent decision-making skills in logistical and reload planning.
- Strong understanding of reload economics, deadhead exposure, dwell risk, hub-and-relay staging, and driver/carrier preferences.
- Ability to evaluate freight opportunities on full-cycle profitability — revenue, cost, dwell, deadhead exposure, and reload likelihood — rather than one-way margin.
- Ability to handle and prioritize multiple tasks simultaneously in a time-sensitive control tower environment.
- Strong communication skills.
- Strong typing skills of at least 35–40 wpm.
- Knowledge of U.S. geography; familiarity with U.S., Canada, and Mexico truckload markets preferred.
- Intermediate Microsoft Excel or other data-analysis tools.
EDUCATION AND EXPERIENCE
- A minimum of a Bachelor's degree from an accredited college or university in Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or equivalent experience.
- Two to three years customer service experience preferred.
- Two to three years transportation experience preferred.
- Experience in direct-asset truckload, dedicated fleet planning, team-driver execution, expedited freight, or high-value truckload preferred.
- Prior experience building lane guides, market playbooks, or utilization reporting a plus.
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus