Member of Enterprise Technology (IT Systems & Support)

• We’re looking for a Member of Enterprise Technology, IT Systems who can architect and maintain the enterprise technology backbone that keeps Anchorage running
• You’ll own critical systems like Google Workspace, Kandji MDM, and the integrations that connect them, ensuring our infrastructure is secure, scalable, and reliable
• This isn’t a role where you only work on green-field projects
• You’ll balance strategic systems work with hands-on support during high-volume periods or when the team needs coverage, bringing a pragmatic approach to both infrastructure improvements and day-to-day operations
• If you’re the kind of person who loves diving deep into SCIM provisioning one day and troubleshooting a laptop deployment the next, this role gives you the autonomy to build solutions that matter
• Drive configuration, optimization, and security hardening of enterprise systems including Google Workspace, Kandji MDM, and critical SaaS integrations
• Build automated provisioning workflows using SCIM, API integrations, and identity management platforms to streamline user lifecycle processes
• Lead technical design and implementation of enterprise system integrations, ensuring scalability, security, and compliance with organizational standards
• Manage device management infrastructure including MDM policies, hardware provisioning workflows, and endpoint security configurations
• Collaborate with Security and the broader Enterprise Technology teams on system audits, compliance requirements, and infrastructure improvements
• Deliver reliable systems administration and provide escalated technical support during high-volume periods or when IT Support coverage is needed
• Listen to stakeholder needs and translate them into technical solutions that balance security, usability, and operational efficiency
• Contribute technical documentation, system architecture guidance, and knowledge sharing to elevate the team’s capabilities

Benefits

• 100% health, dental, and vision coverage for employees and their dependents
• Family comes first: we offer parental and child bonding leave to all new parents
• Meaningful equity - Every team member is a part owner in the company and community that we’re all building together
• We allow employees to work anywhere in the U.S. or Portugal, and have physical workspaces in New York, San Francisco, South Dakota, and Portugal
• Flexible time-off plan - Take time off, guilt-free, so you can recharge when you need to
• 401(k) plan & FSA account

Preferred experience

• 4+ years managing enterprise identity and systems platforms (Google Workspace, Okta, Azure AD, or similar) with deep hands-on configuration experience
• Track record of building automations and integrations that reduce manual administration work, whether through APIs, scripting, or platform-native tools
• Pragmatic approach to balancing systems work with operational support needs, with willingness to assist with user-facing issues when the team needs coverage
• Strong expertise with MDM platforms (Kandji, Jamf, Intune) including policy management, device provisioning, Chrome OS management, and security configurations
• Proven experience implementing SSO integrations (SAML, OIDC) and SCIM provisioning across multiple SaaS applications
• Experience with Google Workspace API, Okta API, or other enterprise platform APIs for advanced automation
• Scripting or programming experience (Python, JavaScript, Bash) for custom integrations and automation
• Previous experience in fintech, crypto, or highly regulated industries
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)