University of Auckland
Hiring now
Hybrid · Auckland, New ZealandNZD 115k–135kFull-timePosted 2 weeks ago
University of Auckland
ApplyTe Whiwhinga mahi | The opportunity
This is an opportunity to shape how New Zealand’s leading university makes strategic decisions. We are establishing a new market research and insights capability to help the University anticipate change, identify growth opportunities, and respond to evolving student, industry, and research markets.
Reporting within the Planning and Information Office, the Market Research Manager will lead the development of a strategic market research function that supports student recruitment, retention, brand positioning, academic portfolio development, and research and innovation opportunities.
This role combines strategic leadership, advanced market research, analytics, and stakeholder engagement. You will provide insights directly to executive leaders responsible for enrolment growth, academic portfolio development, international strategy, research and innovation, and institutional planning. You will partner with senior leaders across Marketing and Recruitment, Planning, Academic Divisions, and Research and Innovation to embed insights into decision-making and planning processes. As the function evolves, you will have the opportunity to shape the team's structure, establish new ways of working, recommend tools and platforms, and create a best-practice market research capability that supports the University’s long-term success.
Your responsibilities will include:
This is a full-time, permanent opportunity (37.5 hours per week). The full salary range for this role is $114,400 - $154,800 (Band I).
We have a structured salary framework with three zones for those developing into the role (developing), fully effective in the role (target), and contributing beyond what is expected of the role (upper).
Appointments are typically made within the target range of $115,000 - $135,000, depending on skills, experience, and internal equity. We welcome conversations about your expectations and what matters to you in your overall package.
A full description of your duties and the role is provided in the position description linked HERE.
He kōrero mōu | About you
You are an experienced insights or market research leader who enjoys turning data into meaningful stories that influence decision-making. You are excited by the opportunity to build something new, establish best practice, and create a market research function that delivers real value across a large and complex organisation.
If you have experience working in customer insights, consumer intelligence, commercial strategy, consulting, public sector insights, higher education strategy, or research agencies, we want to hear from you.
You bring a strong blend of strategic thinking, technical expertise, and stakeholder engagement. You are comfortable discussing research methodologies and predictive modelling one minute, and presenting recommendations to senior leaders the next. You enjoy challenging assumptions, identifying emerging opportunities, and helping organisations make evidence-based decisions.
You are naturally curious, commercially minded, and proactive. You understand that great insights are only valuable when they lead to action, and you have a track record of translating complex analysis into practical recommendations that drive organisational outcomes.
E rapua ana mātou | We are seeking
This role would particularly suit someone who enjoys creating new capabilities, driving organisational change, and building an insights function that helps shape the future direction of a large and influential institution.
Ngā āhuatanga kei a mātou | What we offer
This is a rare opportunity to define a new operating model, research agenda, governance frameworks, and future capability for an entirely new function. This will give you access to internal expertise and resources commensurate with our complexity and commitments, including an in-house design studio and media production teams, audience specialist teams, web and digital teams, AI and automation expertise, and Māori and Pacific specialists across brand, media, communications, and engagement.
The University is one of New Zealand's largest and most complex organisations, serving more than 50,000 students and engaging with local and global markets. Whether your interests lie in education, research, innovation, reputation building, community engagement, or student growth, you'll have the chance to contribute across a wide range of portfolios, projects, and strategic priorities while continuing to grow your own career.
Beyond the work itself, you'll be joining a vibrant and inclusive community. From staff networks and cultural communities to social clubs, volunteering opportunities, wellbeing initiatives, and campus events, there are countless ways to connect, contribute, and build meaningful relationships across the University.
We also offer:
Me pēhea te tuku tono | How to apply
Please submit an application online by the closing date of Friday, 16 October 2026. Please include your cover letter and CV, highlighting your interest in the role, your capabilities, and relevant experience.
Please reach out to Neil Gardner, Senior Recruitment Consultant, on neil.gardner@auckland.ac.nz with any questions.
Reasonable accommodations - We are committed to building a more equitable and inclusive workforce and workplace, so we encourage applicants to reach out to discuss any reasonable accommodations throughout the recruitment process, including alternative ways to submit applications.
Whānau and support people - Should you be invited to an interview for this role, your whānau members and/or support people will be welcome to join you. The recruiter or hiring manager will provide more information about this as part of the interview arrangements.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz