Learning Experience Designer
Department: Learning & Development Reports to: Manager, Learning & Development
SUMMARY
As our Learning Experience Designer, your contributions will directly shape how Chairs across Canada and around the world learn, grow, and succeed. You'll serve as the primary Learning & Development point of contact for our Canadian Chair community while also acting as a key connector for Vistage's international licensee network spanning 40+ countries. Working closely with our L&D team, cross-functional colleagues, and subject matter experts, your main priority will be designing and developing live, blended, and online learning experiences that reflect local nuance and drive global alignment. The successful candidate is passionate about learning, curious about culture, and energized by the opportunity to make an impact on both a local and global scale.
THE COMPANY
Vistage is the world’s largest CEO coaching and peer advisory organization for small and midsize business (SMB) leaders. We offer the most effective approach for SMB enterprises to achieve better results and grow faster as well as for SMB leaders to maximize their impact.
The 45,000+ members we serve are CEOs, owners and executives of SMB organizations located across the U.S. and in 40 counties around the world. These SMB executives typically spend a day or more with Vistage every month to immerse themselves in our comprehensive platform for making better decisions, getting better results and becoming better leaders. Our platform features three core elements: valuable perspectives from a trusted group of peers, professional guidance and meeting facilitation from an accomplished business leader (the Chair), and deep insights from subject matter experts.
Vistage was founded more than 65 years ago, and we’ve grown every year since then by innovating to stay on the cutting-edge of business and being relentless in delivering value to our members. Our success is demonstrated by the fact that Vistage member companies grow 2.2 times faster than non-Vistage peer companies. Learn more about us at www.vistage.com.
VISTAGE EMPLOYEE LIFE
Vistage’s success is anchored by a unique culture which reinforces employee commitment to the Vistage mission. It is a spirit of collective success and achievement which is also reflected in our workplace. Here’s a sample of the employee experience that helps drive our success:
- Welcome to our home. Our Canadian office is located in the downtown core of Calgary. It features an open, modern aesthetic with plenty of collaboration spaces and a fun, welcoming environment. From our Calgary office, we collaborate with colleagues across the U.S. and around the world.
- We invest in your career. We believe in helping our people grow and develop. You’ll have opportunities to build your skills, work with your manager on your career goals and explore opportunities for progression within the company. Our onboarding process is designed to set you up for success, with ongoing support, resources and learning opportunities throughout your career.
- We invest in you. We offer a competitive benefits and wellness program designed to support you both at work and at home. Our benefits include an annual health allowance, and RRSP matching.
- We believe in collaboration. You’ll be part of a team that values respect, trust and working together. While our Calgary office is home base for our Canadian team, we work closely with colleagues across the U.S. and around the world, giving you the opportunity to build relationships and collaborate across the broader Vistage organization.
- We keep it fun. We believe work should be a place where you can do great work, build meaningful relationships and enjoy the people you work with. From team events and celebrations to the everyday moments in the office, we value a welcoming environment where people can be themselves.
- We’re connected to something bigger. At Vistage, we work with influential business leaders who are committed to becoming better leaders and building stronger businesses. Being part of our team means contributing to that mission and helping make a meaningful impact on Canadian business.
Vistage’s culture and sense of mission drives employee loyalty: more than half of our staff have been with the company for five years or longer. Are you ready to start your Vistage journey?
RESPONSIBILITIES
- Serve as the dedicated learning experience design lead for the Vistage Canada Chair community, ensuring all programs and content reflect local market nuance in alignment with our "Think Global, Act Local" strategy.
- Act as L&D liaison for Vistage's international licensee network, including wholly owned operations in the UK, Australia, and Malaysia, as well as licensee partners across 40+ countries. Responsibilities include ongoing consulting support, best practice sharing, and fostering deeper alignment between global and local learning strategies.
- Identify, curate, and codify global L&D resources, best practices, and learning assets within the LMS to ensure international partners have consistent access to high-quality, relevant content.
- Work through the full ADDIE model to design and develop learning opportunities (live in-person, live virtual, and asynchronous), that address key Chair development needs and align with organizational goals.
- Partner with Learning & Development team, internal subject matter experts and external vendors to design and develop programs and curriculum that achieve defined L&D objectives, expand LMS capabilities, and drive organizational impact.
- Support the preparation and execution of live and virtual learning events, including set up, break down, screen sharing, polling, and breakout room management.
- Facilitate learning programs through workshops, virtual offerings, and/or coaching sessions.
- Supervise, coach, and provide feedback to learning event presenters to ensure professional, accurate, and engaging delivery.
- Maintain and update learning materials to ensure accessibility for individuals with diverse learning needs and abilities. Collaborate with the Creative team on layout and media design for learning materials.
- Build constructive relationships with Vistage instructors, Chairs, partners, and cross-functional teams in alignment with Vistage's values and mission.
SKILLS & ABILITIES
- Passionate about learning; embraces innovative thinking while remaining grounded in learner needs and committed to personal professional growth.
- Experienced in designing, developing, and implementing blended learning experiences.
- Ability to work independently and maintain a professional presence across global stakeholders and time zones, while contributing actively as a collaborative team member.
- Skilled at managing multiple projects simultaneously with strong organizational skills and attention to detail.
- Proven ability to produce timely, accurate communications, reports, and learning materials.
- Ability to evaluate and recommend delivery methods and design approaches for both internal and external audiences.
- Proficient instructional designer in developing learning resources, job aids, slide decks, performance objectives, and learning activities.
- Self-directed, adaptable, and comfortable in a fast-paced, evolving environment.
- Proficiency in Microsoft Office suite, Zoom, and Microsoft Teams.
- Experience managing a Learning Management System (LMS) strongly preferred.
- Experience with e-learning authoring tools preferred.
- Ability to lift boxes of training materials, records, and supplies.
- Must be based in Canada; Calgary-based candidates due to hybrid work requirements.
- Ability to travel up to 20%, including potential international travel.
EDUCATION & EXPERIENCE
- Bachelor's degree or higher; comparable experience within the discipline may be considered.
- 3-5+ years of experience in Learning & Development, Human Performance, or Training & Development with emphasis on adult learning theory and instructional design.
- Experience designing curriculum for corporate blended, asynchronous, and on-demand learning environments, including live in-person and virtual modalities.
- Experience supporting or consulting with international or multi-market organizations a plus.
