Lead of SMC Revenue Growth

• We are looking for a Lead, Revenue Growth to join Snap Inc’s global Small and Medium Customers (SMC) organization
• This role will lead and launch high-growth programs to serve Snap’s global SMC audience and drive retentive revenue growth in priority business segments. Quarter-backing SMC organization’s overall strategy in each segment, this person will own retentive revenue goals for segments they own globally. And ensure that SMCs succeed by leveraging Snap to power their business’ growth
• They will develop, deploy and scale global programs that address the needs of SMCs in their segment - via a test and iterate framework
• The role will set and own strategic go-to-market roadmaps, with clear resourcing and support from a wide array of cross-functional groups (Marketing, Operations, Product, Engineering, Advertiser Support, and Data Analytics)
• Be the single-threaded owner for retentive revenue growth from a key SMC segment globally
• Influence program strategy to drive business growth contributing from ideation to goal attainment
• Influence business plans, customer and market insights, and analyze program effectiveness
• Iterate and scale programs to grow adoption of business solutions across Snap’s platforms
• Build relationship, strategy, and roadmapping with relevant product and engineering teams, supporting small and mid-market revenue and retention efforts
• Evolve segment-specific vision and solutions + service-levels needed to grow relevant outcomes for SMCs in that segment
• Own performance measurement criteria and KPIs to track against business growth goals
• Influence global, cross-functional teams including sales, marketing, operations, data science, and product to drive program execution
• Present results and recommendations based on program performance
• Drive communication and influence a broad range of stakeholders

Benefits

• Up to 28 weeks of parental leave and return-to-work program
• Adoption, surrogacy, infertility, and fertility preservation benefits
• Backup child care coverage, center-based care support, & caregiver assistance
• Dependent Daycare Flexible Spending Account
• Services to support your path to parenthood & beyond - fertility support & family planning via Carrot, SNOO, Hinge Health
• Short-term disability, long-term disability, basic life insurance, and AD&D insurance
• Lactation rooms (based on office location) and breastmilk shipping coverage
• For Snap, employees taking care of loved ones with complex, chronic, or ongoing care needs (i.e. parent with Dementia, spouse with Cancer, child with Autism), your family can save time, money, & stress with Wellthy
• Comprehensive medical coverage, including PPO, HDHP with HSA, and HMO options
• Dental coverage, including orthodontia benefits
• Vision coverage, including frame and contact allowance and LASIK benefits
• Free membership to One Medical for primary and urgent healthcare services
• Business Travel Insurance
• Gym perks and discounts
• Team fitness classes and races
• Sports leagues
• Cooking and nutritional workshops
• Well-being reimbursement
• Unlimited access to virtual physical therapy with Anthem
• 15 sessions per year of mental health for you + dependents through Lyra
• Generous time off and leave programs. In the US, this includes the following:
• Up to 3 weeks (120 hours) of vacation time and 1 floating holiday for non-exempt team members
• 15 sick and safe days per year
• 12 paid holidays per year
• Meditation and yoga classes
• Speaker series, classes, and subscriptions to educational programs
• Social gatherings, team outings, and volunteering programs
• Snap Inc. provides a 401(k) plan that allows you to save on a pre-tax, Roth, and after-tax basis for your retirement (yes, we even have the Mega backdoor option!) Snap will also match 100% up to 3% of your contribution and then 50% on your 4th and 5th%
• Flexible Spending Accounts for healthcare, daycare and commuter
• Health Savings Account with employer contributions
• Rocket Lawyer memberships
• Financial education programs
• Snap exclusive discounts and perks
• Compensation packages that let you share in Snap’s long-term success!

Preferred experience

• The ideal candidate brings experience owning revenue targets and leading go-to-market initiatives, with a lens akin to driving product-led growth
• They will have a proven track record in problem solving, scaling, and leading growth initiatives
• Experience simplifying complexity and effectively communicating with business and technical executives, as well as external stakeholders
• Experience developing playbooks for launching new products or programs, especially into SMC or high-growth consumer areas
• Experience or familiarity in working with the media or digital advertising industry
• Proven track record in running programs that are multi-geography, and complex in nature
• Expertise in resolving hard trade-offs; often spanning multiple weeks
• Proficiency in presentation skills and comfort presenting to and communicating with senior leadership
• Ability to influence change among partner teams, in service of building new approaches and shifting the daily behaviors of a team
• Experience leading cross-functional teams to launch new products / programs and drive results, in a rigorous KPI-driven setting
• Adept at influencing product teams in building solutions for specific segments of customers (SMB or consumer space)
• Proven track record in problem solving, analytical thinking, and driving strategies that are data-driven and people-informed
• High comfort with and passion for data driven decision making
• BS/BA degree or equivalent years of experience
• 8+ years years experience in product, sales, corporate strategy, services, data analytics, marketing or product/growth areas