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Junk Removal and Customer Service at 1-800-GOT-JUNK? · Katori

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Junk Removal and Customer Service
1-800-GOT-JUNK?
Location: Glendale, CA
Job Type: Full-Time
Pay: $27-$31/hr (Profit Share + Tips + 18.75/hr)

Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? LA Metro team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.

What We’re Looking For:

Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
People Focused: Friendly and personable, dedicated to delivering outstanding service.
Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
Dependable: Reliable and hardworking, positively contributing to our team culture.
Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.

Create WOW moments through outstanding customer service
Lead pricing conversations, close on-site sales, and deliver clear estimates
Remove junk safely from homes and businesses
Drive, navigate, and operate box trucks (training provided)
Lift, carry, load, and maneuver items up to 75+ lbs
Represent our brand with integrity, professionalism, and a sharp appearance

Professional Growth: Our team members grow fast. Advancement pathways include:

Certified Sales Lead
People Development Lead
Operations Lead
Senior Sales
Director of People Development
Director of Operations
General Manager

We promote from within whenever possible!

Pay Range: Average $29/hr Total Compensation

Base hourly rate
Tips
Uncapped profit share & performance incentives
Overtime

Schedule: Full-time: 4–5 shifts per week

1 mandatory weekend shift
3–4 weekday shifts
Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs
Must maintain availability for 4 weekdays + 1 weekend day every week

Company-Wide Standards (Required for All Roles):
DOT Medical Certification

A valid DOT Medical Card is required for driving commercial vehicles.
We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

Experience a fun, fast-paced workday filled with diverse tasks and challenges.
Career advancement pathways.
Competitive compensation and performance-based bonuses
Award-winning workplace ("Best Places to Work" and "Fast 50 Company").

Full benefits package with Medical, Vision, Dental coverage and retirement options.

Our Mission Statement: Anything is possible. Invest in people. Change the world.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

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