Junior Billing & Collection Specialist - Tieto Tech Consulting

Job Description

Tieto Tech Consulting is looking for a highly skilled and motivated Junior Billing Analyst, a professional who will join a project within a Telecom Team for our respectful client BICS.Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe!Grow your expertise through interacting with A-level mobile carriers from all over the world. Get your hands on the vast network with on land, underwater, and space points of presence.Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth!Tieto-BICS team has been growing since 2010… and we are looking forward to grow with you!

• Develop your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc.
• Enjoy unmatched growth opportunities with BICS vast network and customers around the world.
• Become a part of the international 24/7, follow-the-sun telecom team with presence from Brazil to Singapore.

Tieto - BICS team has been growing since 2010… and we are looking forward to growing with you!

Summary

The Junior Billing Analyst contributes to the financial health and operational efficiency of the organization by managing end-to-end trade finance processes across billing, collection, and payment activities.

Depending on assignment, the role may focus on:

• Billing: producing, validating, and submitting revenue and cost invoices and managing billing disputes.
• Collection: executing and following up on collection claims, ensuring timely payment, and managing cash allocation.
• E2E: overseeing both billing and collection/payment processes end-to-end for a specific portfolio.

These activities ensure accurate financial flows, timely cash collection, and compliance with internal policies across the Proximus Global perimeter (BICS, Telesign, Route Mobile).

General Responsibilities:

• Manage a dedicated portfolio of trade partners, ensuring accuracy, compliance, and timely execution of financial operations.
• Collaborate with internal stakeholders (Finance, Sales, Legal, Operations) to resolve issues and provide visibility on performance indicators.
• Support process improvement and automation initiatives to enhance efficiency and reduce manual interventions.
• Monitor and report on relevant KPIs (DSO, DPO, billing accuracy, open disputes, and cash flow).
• Monitor and report on KPIs (DSO, DPO, cash flow) for assigned partners & cases, supporting the manager in achieving financial targets by focus on the assigned cases and operators
• Contribute to audits, reconciliations, and internal control reviews.

Specific Responsibilities per function:

Trade Billing & Invoice Management Analyst

• Produce, validate, and issue revenue and cost invoices in compliance with contractual and tax requirements.
• Manage Level 1 billing disputes and coordinate resolution with internal and external stakeholders.
• Maintain accurate billing data and ensure proper recording in ERP systems.

Trade Collection & Payment Management Analyst

• Execute collection actions and follow up with partners to ensure timely payment of invoices.
• Manage outgoing payments and accurate allocation of incoming cash.
• Monitor DSO/DPO trends and support free cash flow improvement initiatives.

E2E Trade Finance Operations Analyst

• Oversee full billing, collection, and payment lifecycle for assigned partner portfolios.
• Perform reconciliations of receivables and payables and coordinate both inflow and outflow activities.
• Act as single point of contact for all trade financial operations within assigned scope.

Essential Requirements

·       2+ years of experience preferred in in billing, collection, payment management, or related financial operations;

·       Bachelor’s degree (or equivalent experience) in Finance, Accounting, Business Administration, or related field;

·       Fluent in English (speaking, reading, writing), additional languages are an asset;

• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• In-depth knowledge of billing, collection, and/or payment processes
• Proactive, detail-oriented, and results-driven approach
• Proficiency in MS Office and ERP/finance tools
• Familiarity with automation and AI tools (Power BI, YayPay, D365)
• Telco and IT industry experience is required

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto

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