Itil Analyst (West Bend AMS)

Remote · MexicoFull-timePosted 12 months ago

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Salary: Not stated
Where: Remote in Mexico; Team in Mexico City, Mexico
Contract: Full-time
Experience asked: Not stated
Degree asked: Not stated
Languages required: Not stated
Work permit: Not stated
Posted: 12 months ago; 14 Oct 2025

Asks for

The ad says“ITIL v3 or v4 Foundation certification is required; higher-level certifications are a plus.”
The ad says“Demonstrable experience implementing or working within an ITIL framework, with deep knowledge of Incident, Problem, Change, and Knowledge Management.”
The ad says“Demonstrable experience implementing or working within an ITIL framework, with deep knowledge of Incident, Problem, Change, and Knowledge Management.”
The ad says“Experience creating operational artifacts such as runbooks, process flow diagrams, and knowledge articles from scratch.”

Company Description

Somos un grupo internacional de consultoría digital ágil. En la era de la post transformación digital, nos esforzamos por permitir que cada uno de nuestros 27 000 profesionales se renueve continuamente viviendo de manera positiva su propio flow digital.

Cada uno de ellos puede moldear su trayectoria profesional de acuerdo con sus preferencias, emprender de forma práctica para construir junto a sus clientes un mundo más positivo, innovar localmente en 26 países y armonizar su carrera profesional con su bienestar personal.

Job Description

ITIL v3 or v4 Foundation certification is required; higher-level certifications are a plus.

Demonstrable experience implementing or working within an ITIL framework, with deep knowledge of Incident, Problem, Change, and Knowledge Management.

Proven experience in a service-oriented or managed operations environment.

Exceptional ability to write clear, concise, and accurate technical documentation for a variety of audiences.

Experience creating operational artifacts such as runbooks, process flow diagrams, and knowledge articles from scratch.

Inetum

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Asks for

The ad says“ITIL v3 or v4 Foundation certification is required; higher-level certifications are a plus.”

The ad says“Demonstrable experience implementing or working within an ITIL framework, with deep knowledge of Incident, Problem, Change, and Knowledge Management.”

The ad says“Experience creating operational artifacts such as runbooks, process flow diagrams, and knowledge articles from scratch.”