Join Cyntegrity, one of the leading clinical trial risk management technology providers in the industry. We're proud of our bespoke and highly rated MyRBQM® Portal and MyRBQM® Academy brands. If you want to join a rapidly expanding organization, if you have a growth mindset and looking for an exciting, dynamic, and pioneering position for the healthcare industry, then this is a great opportunity for you.
We are looking for an experienced IT Systems Lead – Cloud & DevOps to take end-to-end ownership of Cyntegrity’s IT landscape and become the central point of expertise for our internal IT systems, cloud infrastructure, and DevOps operations.
This is a hands-on role with broad technical responsibility across Microsoft Azure, AWS, DevOps and CI/CD, cloud infrastructure, IT security, Microsoft 365, access management, and day-to-day IT operations. You will have the autonomy to shape how our IT environment evolves, introducing scalable processes, automation, and best practices as our organization develops.
Working closely with our Development team and company leadership, you will ensure that our IT environment remains secure, reliable, scalable, and compliant, while providing effective technical support to our fully remote, international team.
Key Responsibilities
As an IT Systems Lead at Cyntegrity, you will:
- Own IT Systems & Infrastructure: Take responsibility for the deployment, monitoring, maintenance, and continuous improvement of our IT systems and cloud infrastructure, primarily Microsoft Azure and partially AWS.
- Drive DevOps & Automation: Design, implement, and optimize CI/CD pipelines and Infrastructure as Code (IaC) to improve development and operational processes.
- Strengthen IT Security & Reliability: Continuously improve the security, performance, scalability, and resilience of our IT environment, including access controls, monitoring, backup, and infrastructure security.
- Manage IT Operations & Support: Own day-to-day IT operations, including user and access management, Microsoft 365 administration, onboarding/offboarding, IT requests, and technical troubleshooting.
- Ensure Compliance: Maintain IT systems in line with relevant data protection, security, and regulatory requirements, including GDPR.
- Shape IT Practices: Identify opportunities to improve and automate IT processes, documentation, standards, and ways of working.
- Collaborate Across the Business: Work closely with the CEO, Development, and other teams to align IT systems and priorities with business needs.
Essential Criteria:
Education:
- Bachelor’s degree in IT, Computer Science, or a related field.
Experience:
- 5-7 years of proven experience in DevOps practices.
- Hands-on experience with Microsoft Azure and Amazon Web Services (AWS).
- Strong experience in managing IT ticket requests and providing end-user support.
Skills:
- Excellent troubleshooting and problem-solving skills.
- Strong communication and collaboration skills.
- Ability to work independently and prioritize tasks effectively.
Knowledge:
- Deep understanding of cloud infrastructure, including Azure and/or AWS ecosystems, and modern DevOps tooling.
- Familiarity with IT service management (ITSM) and ticketing systems.
- Understanding of data protection regulations (e.g., GDPR, Data Protection Act).
- Certifications: Relevant certifications in Azure (e.g., Microsoft Certified: Azure Solutions Architect Expert) and DevOps (e.g., Azure DevOps Engineer Expert) are a plus.
What We Offer:
- End-to-end ownership: Take responsibility for Cyntegrity’s IT landscape and have the opportunity to shape our systems, processes, security, and technology practices.
- Broad technical scope: Work across cloud infrastructure, DevOps, automation, security, and IT operations rather than being limited to one narrow technical area.
- Visible impact: Work in a growing technology company where your decisions and improvements have a direct impact on the entire organization.
- A purpose-driven mission to improve global clinical research.
- A collaborative, international team that values flexibility, autonomy, and transparency.
- Fully remote work setup with a results-driven culture.
- Opportunities for professional growth and development.
About Cyntegrity:
We support sponsors and CROs with clinical trial risk management technology and related educational programs to bring therapies to market faster, safer, and more cost-effectively. Cyntegrity is an international technology company powered by a diverse team of industry experts. Our aim is to be the leading provider of specialized cloud and SaaS solutions for ICH GCP E6(R3) compliant risk-based quality management and clinical research. Learn more about us and our MyRBQM® Portal and MyRBQM® Academy brands here: www.cyntegrity.com
If this is a position of your interest, and you would like to know more or have any additional questions, please submit your application.
