IT Systems Engineer

• This position is responsible for managing and troubleshooting IT systems to ensure their reliability and efficiency. The role involves installing, configuring, and maintaining operating systems and software applications, managing network configurations, and implementing virtualization technologies
• Additionally, the IT Systems Engineer II will develop automation scripts, design backup and recovery procedures, and collaborate with cross-functional teams on IT projects and initiatives
• In this role, you will install, configure, and maintain operating systems and software applications while managing and troubleshooting network configurations and protocols to ensure seamless connectivity. You will implement and manage virtualization technologies to optimize resource utilization and develop and maintain automation scripts to streamline IT processes and improve efficiency
• A key responsibility will be to design and implement backup and recovery procedures to safeguard data integrity. Additionally, you will perform routine system administration tasks, including user account management, system monitoring, and resource allocation, and utilize basic system administration tools to manage shared resources such as file systems and printers
• You will distinguish between system processes/services and user processes, managing authentication and authorization processes, and administer local and network resources to ensure proper resource sharing and access control
• Leveraging Windows administrative tools, you will manage system configurations and Active Directory, administer networked and distributed computing environments, including routing and remote access services, and modify deployed group policies
• Collaboration with cross-functional teams to support IT projects and initiatives will be essential, and you will stay current with industry trends and emerging technologies to continuously improve your skills and knowledge

Benefits

• Medical Coverage: We offer two comprehensive medical plans, a PPO and an HDHP, designed to prioritize the well-being of our team members
• Dental Coverage: HMO and PPO dental plans are aimed at promoting optimal oral health and reducing costs
• Vision Coverage: Our vision plan offers access to a wide range of in-network and out-of-network providers
• Flexible Spending Accounts: Maximize savings and use pre-tax dollars to pay for medical and dependent care expenses
• Health Savings Account: This tax-advantaged savings account allows team members to set aside pre-tax funds to cover qualified medical expenses
• Life and AD&D Insurance: Comprehensive Basic and Supplemental Life and Accidental Death and Dismemberment (AD&D) insurance offers financial protection to your family
• Disability Insurance: Short-term and long-term disability insurance provides wage replacement should you suffer a disability that prevents you from working
• 401K Profit Sharing Plan: Employees may contribute 1% to 100% of base salary up to the annual IRS maximum. Employer match provided with a 5-year vesting schedule
• Employee Assistance Program: Confidential service available 24/7 that provides assessment, counseling, resources and referrals to employees
• Professional Development / Educational Reimbursement Plan: Reimbursement for undergraduate and graduate tuition, books and fees.

Preferred experience

• The IT Systems Engineer II is a role designed for professionals with a solid background in IT systems and a passion for maintaining and optimizing IT infrastructure
• Typically 2+ years of related experience
• Experience with virtualization technologies
• Understanding distinctions between system processes/services and user processes, the authentication/authorization processes in use at the site, local and network resources and resource sharing, basic networking concepts and practices
• Understanding of backup and recovery procedures
• Familiarity with networked/distributed computing environment concepts; for example, ability to use the route command, administer routing and remote access service, and modify deployed group policies
• Familiarity with most basic system administration tools and processes; for example, ability to boot/shut down a machine, add and remove user accounts, use backup programs, manage shared resources (e.g., file systems, printers), and add a workstation to a network
• Requires Bachelor’s degree in a related field (or equivalent work experience in lieu of degree)
• Knowledge of networking protocols and configurations
• For Windows administrators, familiarity with the basic Windows administrative tools and how to locate them (e.g., Computer Management tool, lowest-level Active Directory tools)
• Proficiency in operating systems, including installation, configuration, and maintenance
• Familiarity with scripting languages for automation
• Advanced certifications in relevant IT fields (e.g., CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator Associate)
• Experience with cloud computing platforms (e.g., AWS, Azure)
• Proficiency in advanced scripting and automation tools (e.g., Ansible, Puppet, Chef)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational skills and attention to detail

Recruitment process

• This role will remain posted until a qualified pool of candidates is identified