The ad says“Apple certification (ACSP or equivalent)”
The ad says“Jamf certification (Jamf Certified Technician, Administrator, or higher), with hands-on production experience running Jamf Pro and Jamf Connect for macOS fleets”
The ad says“Jamf Certified Expert (JCE) or Jamf 300/400-level certification”
The ad says“Experience with Apple Business Manager and mobile device management (iOS/Android)”
The ad says“Scripting and automation Bash, Python, or similar to replace manual provisioning and reporting work”
The ad says“Understanding of IT asset management and the employee device lifecycle procurement through retirement”
The ad says“Experience with a ticketing system such as Jira”
The ad says“Experience with JumpCloud or a similar MDM/directory platform for managing Windows and Linux endpoints”
The ad says“Experience supporting Windows and Linux systems, including server administration, in addition to macOS”
The ad says“Experience supporting Windows and Linux systems, including server administration, in addition to macOS”
The ad says“Experience with JumpCloud or a similar MDM/directory platform for managing Windows and Linux endpoints”
The ad says“Experience with Apple Business Manager and mobile device management (iOS/Android)”
The ad says“Working knowledge of networking fundamentals: LAN/Wi-Fi, DNS, DHCP, and IP addressing”
The ad says“Okta or similar SSO/identity platform experience”
The ad says“Scripting and automation Bash, Python, or similar to replace manual provisioning and reporting work”
The ad says“Experience supporting Windows and Linux systems, including server administration, in addition to macOS”
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking
We are hiring an IT Systems Administrator to own endpoint management, asset management, and day-to-day IT support for our Boston office
You will be the resident expert on Apple device management, running Jamf Pro and Jamf Connect across the macOS fleet, while also supporting Windows, Linux, mobile, and JumpCloud-managed endpoints. You’ll work closely with the broader IT team and other departments on projects,
Administer Jamf Pro and Jamf Connect for macOS (enrollment, configuration profiles, smart groups, patching, deployment, compliance) and JumpCloud as MDM for Windows and Linux endpoints
Manage Apple Business Manager (ABM) for device enrollment, app licensing, and managed Apple IDs
Provision, configure, troubleshoot, and repair macOS, Windows, and Linux machines, mobile devices, Windows VMs, servers, and peripherals
Own IT asset management end to end procurement, deployment, ownership, licenses, and retirement/disposal keeping records accurate and in line with budget and compliance
Run onboarding, offboarding, and role-change processes: device prep, account setup, access changes, and equipment recovery
Own the daily Jira ticket queue, keeping prioritization, response times, and communication consistent
Find recurring tickets and remove the cause automate a provisioning step, fix the root issue, or document the fix
Write and maintain SOPs and knowledge base docs so employees can self-serve; partner with global IT team, stakeholders, and vendors on escalations and process improvement
Collaborate across IT and other departments on broader initiatives, contribute to projects led by other team members, and initiate your own improvement projects before problems escalate
Benefits
Dental and Health Insurance
Company Outings
401(k)
Fitness Center
Unlimited PTO
Stocked Kitchen
Company Issued Hardware
Cool Swag
Preferred experience
Understanding of IT asset management and the employee device lifecycle procurement through retirement
Experience with JumpCloud or a similar MDM/directory platform for managing Windows and Linux endpoints
Strong communication and customer service instincts
4+ years in IT support, IT operations, systems administration, or endpoint/device management. A degree in IT, Computer Science, or Information Systems is welcome; equivalent hands-on experience counts
Experience supporting Windows and Linux systems, including server administration, in addition to macOS
Jamf certification (Jamf Certified Technician, Administrator, or higher), with hands-on production experience running Jamf Pro and Jamf Connect for macOS fleets
Experience with Apple Business Manager and mobile device management (iOS/Android)
Proactive you anticipate problems before they escalate, initiate improvements, and stay steady when several things break at once
Working knowledge of networking fundamentals: LAN/Wi-Fi, DNS, DHCP, and IP addressing
Experience with a ticketing system such as Jira
Okta or similar SSO/identity platform experience
Jamf Certified Expert (JCE) or Jamf 300/400-level certification
Apple certification (ACSP or equivalent)
Scripting and automation Bash, Python, or similar to replace manual provisioning and reporting work
Experience owning full project lifecycles, from planning through delivery
