Integration Technician III

Job Summary: The Integration Technician III serves as the senior-level field technician responsible for leading and executing advanced installation, repair, modification, optimization, and acceptance testing of wireless and electrical equipment across complex network environments. This role requires advanced technical knowledge, strong leadership, and the ability to ensure work is completed safely, on time, and to quality standards. The position plays a key role in training team members, coordinating integration activities, and ensuring compliance with all safety and regulatory requirements.

Essential Duties and Responsibilities:
•   Lead and execute complex cell site deployments, performing advanced installation, commissioning, and integration of wireless and electrical equipment across multiple technologies, bands, and vendors with minimal supervision
•     Serve as a trusted resource in the isolation, diagnosis, and resolution of complex hardware, software, transport, and air interface malfunctions using advanced test equipment, OEM tools, and performance data analysis
•     Independently load, customize, validate, and optimize customer software, scripts, and configurations using specialty programs to ensure full network functionality and customer acceptance
•   Proactively identify, troubleshoot, and resolve advanced cellular, transport, and performance issues, including those impacting network stability, capacity, and quality, providing root cause analysis when required
•   Perform and oversee comprehensive call testing, alarm testing, and system validation activities, ensuring sites meet or exceed customer and quality standards
•   Install, configure, and verify cellular equipment and supporting components at ground level, ensuring strict compliance with engineering specifications, manufacturer requirements, and industry best practices
•   Model safe behavior on-site and ensure crew participation in all safety protocols, meetings, and briefings 
•   Complete required documentation accurately, including daily reports, quality checklists, and site photos
•   Maintain and organize tools, equipment, and vehicles
•   Maintain a clean and organized job site, ensuring all tools, materials, and waste are properly handled and disposed of 
•   Assist the foreman in training, mentoring, and supporting less experienced team members in both technical skills and safety practices 
•   Travel regularly to job sites, which may include overnight stays 
•   Other duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education: High school diploma, general education degree (G.E.D.), or related trade school education

Experience:
•   Three to five years of progressive experience in the wireless telecommunications industry
•   Experience overseeing crews and supporting field operations
•   Proven ability to complete complex integration work independently and guide others 
•   Must have or obtain and maintain OSHA 30 Construction Training Card 
•   Must have or obtain and maintain First Aid and CPR Certification
•   Must have or obtain and maintain Competent Rigging and Hoisting Certification 
•   Other relevant certifications may be required per the scope of work being performed (i.e. NWSA Certification, Hazcom Certification, Blood Born Pathogen Certification, RF Safety Certification etc.) 
•   Must have or obtain RF Radiation Safety & Awareness certification

Technical Skills:
•   Computer and Microsoft Office proficiency
•   Advanced mathematical skills and calculation ability 
•   Advanced knowledge of cell site service monitors, RF test equipment, and T1 test equipment
•   Proficient in reading and interpreting radio frequency data sheets
•   Proficient in the use of hand and power tools 
•   Competence with GPS, test equipment, and site audit tools

Soft Skills:
•   Strong leadership and decision-making skills 
•   Follows safety protocols and installation procedures with accuracy and care, and requires others to do the same
•   Excellent communication and interpersonal skills 
•   Works effectively with crew members and foreman; supports a positive and collaborative work environment 
•   Ability to manage time and resources efficiently
•   Ability to think analytically and solve complex problems 
•   Maintains awareness of surroundings and safety risks while working at heights and with heavy equipment 
•   Encourages continuous improvement and identifies areas for process enhancement

Physical Requirements: 
•   Must be able to pass pre-employment screening that includes background and drug testing
•   Must have a valid driver’s license and a driving record that meets Company requirements
•   Ability to lift, carry, push, and pull up to 75 pounds regularly 
•   Ability to stoop, kneel, crouch, crawl, reach, and grasp materials and tools with both hands
•   Ability to work long hours in outdoor environments, including extreme weather conditions such as heat, cold, rain, wind, or snow 
•   Ability to stand, walk, and perform physically demanding tasks for extended periods of time 
•   Ability to wear the required personal protective equipment (PPE), including hard hat, safety glasses, and gloves
•   Ability to work in various settings with moderate to loud noise levels  
•   Ability to work long and unpredictable hours 
•   Ability to travel up to 50% of the time, including short notice travel. Travel includes local site travel or national travel depending on business needs

At InfraServices, taking care of our people is a top priority. That’s why we’ve built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we’re committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer.

Medical, Dental, & Vision Benefits: We've got your health covered.
Short- & Long-Term Disability Benefits: Protection when you need it most.
Company Paid Basic Life Insurance: Additional voluntary benefits are available.
Voluntary Accident, Critical Illness, and Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
Wellness Program: Resources and programs designed to support your overall health and well-being.
401(K) with Company match: Building your financial future with us.
Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance.
Paid Parental & Paid Maternity Leave: Supporting your family is our priority.
Military Differential Pay: Income protection for employees serving in the military.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses.
Legal Assistance: Affordable legal support for employees.

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.