About Titan Secure Inc
Titan Secure is redefining vehicle security and telematics through precision engineering and cutting-edge technology. Our mission is simple — to prevent vehicle theft and empower customers with seamless, reliable, and intelligent solutions. We’re building a high-performance team of professionals who take pride in quality workmanship, technical excellence, and customer satisfaction.
About the role
We are seeking a skilled and motivated Integration Specialist to join our growing field operations team. In this role, you’ll perform high-quality installations of Titan Secure products in customer and partner vehicles, ensuring OEM-level fit, finish, and performance. You’ll also provide hands-on technical support, training, and collaboration across departments to drive operational excellence.
This position requires a balance of technical skill, professionalism, and customer engagement — ideal for someone who takes pride in doing things right, every time.
What you'll do
1. Perform Quality Installations
- Install Titan products with precision and care, ensuring an OEM-quality appearance and reliable performance.
- Follow documented installation guides, use the proper tools, and test all vehicle functions before and after each integration.
- Uphold Titan’s quality standards — perfection is the target on every install.
2. Provide Exceptional Service
- Represent Titan Secure with professionalism and integrity at all times.
- Treat every customer vehicle as if it were your own.
- Communicate clearly and courteously with customers, partners, and teammates.
3. Document Your Work
- Accurately record all installation, scheduling, and service details in Titan’s technology platforms.
- Maintain thorough documentation of all completed work and customer interactions.
4. Train and Support Technicians
- Assist with onboarding and training new Field Technicians.
- Share expertise on installation methods, tool use, troubleshooting, and system operations.
- Support recruiting and mentorship efforts to help grow the Titan team.
5. Support Technical Development
- Assist in testing, troubleshooting, and documenting wiring configurations for new vehicle types.
- Collaborate with the Implementation team to refine technical documentation and installation guides.
6. Manage Inventory & Equipment
- Maintain organized and secure control of Titan property, including devices, tools, and technology.
- Ensure all company equipment is handled safely, stored properly, and used responsibly.
7. Customer and Scheduling Support
- Coordinate and manage onsite installation schedules with customers and dealers.
- Participate in customer onboarding activities, including pilot programs and product demonstrations.
8. Be a Team Player
- Collaborate closely with peers and leadership to solve challenges and improve processes.
- Support company initiatives beyond your core role — we are a lean, fast-moving team.
Who You Are
- You take pride in your craftsmanship and attention to detail. Quality first!
- You’re reliable, adaptable, and eager to learn.
- You thrive in a fast-paced, hands-on environment.
- You’re self-motivated and can work independently or as part of a team.
- You always put the customer first, even when they are wrong.
- You embody Titan’s mission: Desire. Continuous. Unyielding. Persistent. Effort. (D.C.U.P.E.)
Qualifications
Qualifications
- Prior experience with 12V automotive electrical systems, telematics, or vehicle accessory installation (preferred).
- Strong understanding of wiring, diagnostics, and testing procedures.
- Excellent communication and documentation skills.
- Valid driver’s license, clean driving record, and reliable personal transportation.
- Ability to lift and maneuver up to 50 lbs and work safely in various environments.
- Must pass background screening.
- Strong professional appearance. (Titan Secure provides apparel)
Why Join Titan Secure
- Competitive compensation and benefits package.
- Opportunity to grow with an innovative company in a high-demand industry.
- Hands-on experience with next-generation vehicle security and telematics technology.
- A passionate, mission-driven team that celebrates excellence, integrity, and results.
Ready to Join Us?
If you’re driven by precision, purpose, and performance — we’d love to meet you.
Apply today and help us protect the vehicles that move the world.