Inbound Sales Development Representative

• Marketing Development Representatives (MDRs) are crucial team members who identify and connect with inbound prospective customers on the impact ServiceTitan can bring to their business. A successful MDR drives the initial sales process by qualifying leads, conducting detailed discovery, and setting up the Account Executive for success
• Career Foundation: You will be given extensive coaching and development from managers, enablement coaches, and various teams to ensure you are set up for a successful, long-term career in Sales
• Culture of Excellence: Join a team motivated to be the best every day by continuously applying feedback and best practices
• Direct Impact: You lead the charge in transforming an industry and shaping your future career by being the initial voice of ServiceTitan
• Your primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings
• Pipeline Generation: Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently
• Strategic Engagement: Implement creative ways to engage and build rapport to maintain and progress your book of prospects
• Meeting Conversion: Successfully book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to secure the partnership
• Value Communication: Clearly articulate the product’s value and areas of opportunity to prospects via phone and/or e-mail
• Goal Achievement: Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation

Benefits

• Flexible time off
• Fully paid individual medical, dental, and vision coverage
• Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
• Tax free savings via HSA, FSA, and Dependent Care FSA
• 401(k) match
• Medical plan with up to $20,000 in fertility coverage
• Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
• Adoption support including reimbursement of up to $20,000
• Bereavement leave for loss of a pregnancy or loved one
• Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
• Personal development programs

Preferred experience

• Teamwork: A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues
• We are looking for ambitious, adaptable team players ready to take the first critical step in a professional sales career
• Ambition: You recognize every day is a new opportunity for you to be better than yesterday, demonstrating genuine self-motivation
• Adaptability: The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues
• Communication: Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e-mail contacts
• Coachability: An intense appetite to seek and, most importantly, adapt feedback that is given to drive continuous improvement
• Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway

Recruitment process

• When you submit your application for the Inbound Sales Development Representative position, your candidacy will be considered for all available Inbound Sales Development Representative opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex