Import Declarant (Hamburg Office)

About Customs Support Group 

Customs Support Group (CSG) is the European market leader in customs services, operating across 14 countries. CSG is owned by private equity and a fast-growing, dynamic, data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency.

The role

We are looking for experienced and motivated Import Declarant who are eager to work in a dynamic, international, and technology-driven environment. This role is essential for ensuring smooth and compliant customs operations while embracing the latest digital customs solutions.

Key Responsibilities:

• Creating shipping documents and import and transit declarations via provided software solutions

• Calculating import duties and preparing monthly statements

• Cooperating with customs – submitting customs documents for review, applying for special customs duties for imports and other tax issues that arise, and cooperating independently in the event of customs irregularities

• Preparing all necessary customs declarations and formalities for imports and exports in accordance with the legal provisions of customs and tax law

• Preparing order instructions for the processing of import/export transactions and accompanying documents, as well as cooperating with other operational departments for this purpose

• Responding to customer inquiries and advising customers on operational customs matters

Job requirements:

·        Completed commercial training as a wholesale and foreign trade clerk or as a freight forwarding and logistics services clerk, or a comparable qualification

·        Solid professional experience in the field of import/export customs declarations and good knowledge of customs law and the associated procedures

• Professional experience in the field of freight forwarding and logistics is a prerequisite.

• Strong English language skills (minimum B2) as well as solid German language skills (minimum B2) are mandatory for this role

• Communication skills are one of your greatest strengths and you enjoy communicating with customers, service providers and partners.

•  "The customer is king" – Of course, this also applies to us. Therefore, it is important that you have a good customer and service orientation.

• You are confident and experienced in using MS Office.

• We travel internationally, so good to very good English skills (written and spoken) are an important basis for this job.

• Varied professions always require a certain degree of flexibility. Not everything always goes according to plan – but we make the best of it!

• You work in a solution-oriented way, enjoy learning new things and also like to take the initiative yourself.

What we offer:

• A dynamic and international work environment

• A permanent position with growth potential

• Attractive fringe benefits, including a pension plan

• Learning & development opportunities