Implementation Consultant

Job Summary:

Medaptus is hiring an Implementation Consultant to lead end-to-end deployments of Medaptus's suite of EHR-integrated healthcare revenue cycle and patient assignment solutions — including charge capture, infusion coding automation, and patient assignment tools — at physician group, hospital and health-system clients.

Job Description:

• Lead new client implementations from kickoff through go-live, typically on a ~90-day timeline, managing scope, project hours, and milestones.
• Maintain clear, current project documentation (project plans, status trackers, meeting notes, action items) and communicate status to internal and client stakeholders.
• Coordinate technical integration work with client IT teams: VPN/tunnel connectivity, interface feeds, etc
• Run workflow assessment sessions with client stakeholders to map current-state processes and design the future-state configuration.
• Lead interface and data validation testing
• Deliver end-user training and provide on-site or remote go-live support.
• Serve as the primary point of contact for assigned client accounts post go-live, triaging and troubleshooting configuration issues, distribution problems, and interface discrepancies.
• Partner with support, engineering, and product teams to scope and escalate product enhancement requests based on client feedback.
• Share on-call coverage on a rotating basis to ensure clients have timely support for urgent issues outside standard business hours.
• Assist with sales demonstrations occasionally, showcasing product workflow and configuration capabilities to prospective clients.

• 3+ years of experience in healthcare IT implementation, clinical systems consulting, EHR integration, or a related client-facing technical role.
• Strong project management skills — able to independently manage multiple concurrent client implementations against a defined timeline.
• Working knowledge of EHR platforms such as Epic, Cerner and/or MEDITECH, including ADT feeds and interface concepts (HL7 or similar).
• Experience with, or strong aptitude for, healthcare revenue cycle and/or care-coordination workflow concepts (charge capture, coding, patient assignment/rounding teams, admitting/consulting relationships)
• Excellent stakeholder communication skills; comfortable leading meetings with hospital IT directors, physician leadership, and front-line clinical staff.
• Analytical, detail-oriented approach to troubleshooting — able to gather examples, isolate root cause, and clearly document findings for engineering/support teams.
• Willingness to travel to client sites approximately 20% of the time for kickoffs, workflow observation, and go-live support.
• Flexibility to work occasional early mornings or evenings as needed to support client go-lives, training sessions, or time-zone considerations.
• Bachelor's degree in health informatics, healthcare administration, computer science, or a related field, or equivalent practical experience.

Worker Type:

Regular

Number of Openings Available:

1