Human Resources Manager

Key Responsibilities 

• Serve as the primary HR partner and trusted advisor to leaders across the IT organization. 

• Develop a strong understanding of IT strategy, organizational priorities, talent needs, and operating challenges. 

• Partner across HR Centers of Excellence to ensure HR programs and solutions meet the needs of the IT organization. 

• Partner with IT leaders on organizational design, restructuring, role clarity, spans and layers, and workforce planning. 

• Support organizational changes resulting from transformation initiatives, technology modernization, operating model changes, acquisitions, or shifts in business priorities. 

• Lead talent review and succession planning activities for the IT organization. 

• Partner with leaders to identify high-potential talent, critical roles, succession risks, and development needs 

• Provide guidance on complex performance situations and help leaders address issues proactively and consistently. 

• Support annual performance management and compensation processes. 

• Coach leaders on building high-performing teams and improving leadership effectiveness. 

• Lead and provide guidance on complex and sensitive employee relations matters. 

• Conduct or support workplace investigations as appropriate and partner with Legal and Employee Relations resources on higher-risk matters. 

• Analyze engagement survey results and workforce trends and help leaders develop meaningful action plans and partner with IT leadership to strengthen employee engagement, retention, and organizational culture. 

• Identify potential talent or organizational risks before they become significant business issues. 

Qualifications 

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field preferred.  

• 7+ years of progressive HR experience, including meaningful experience operating at an HR Manager, Senior HR Business Partner, or comparable level. 

• Prior experience directly supporting an Information Technology, Digital, Data, Cybersecurity, Product/Technology, or other technical organization strongly preferred. 

• Demonstrated experience partnering with senior leaders in a complex corporate environment. 

• Strong experience in Employee Relations and Investigations, organizational design, talent management, succession planning, and change management. 

Knowledge, Skills & Capabilities 

• Strong ER and Investigation Skills. 

• Strong business acumen with the ability to understand technology organizations and connect business strategy to people priorities. 

• Strong executive presence and ability to establish credibility with senior leaders. 

• Ability to move effectively between strategic discussions and hands-on HR execution. 

• Strong coaching, consulting, and relationship-building skills. 

• Ability to navigate ambiguity and competing priorities in a fast-paced environment. 

• Strong judgment when handling confidential, sensitive, and complex employee matters. 

• Strong written and verbal communication skills. 

• Collaborative approach with the ability to work effectively across HR Centers of Excellence and other corporate functions.