The ad says“We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it’s core to how we work, and we’re committed to helping every new hire integrate it into their day-to-day”
The ad says“8+ years in Sales Strategy & Operations, Revenue Operations, or related analytical/GTM roles,”
The ad says“8+ years in Sales Strategy & Operations, Revenue Operations, or related analytical/GTM roles,”
Benchling is looking for a Sales Strategy & Operations lead to be the analytical and operational backbone of our AMER sales organization
Reporting to the Head of RevOps and partnering directly with sales leadership, you’ll own the operating cadence that keeps the business running — from annual planning and capacity modeling to forecasting, pipeline health, and quarterly business reviews
You’ll also shape how AI gets applied across the GTM org, identifying high-impact use cases and driving adoption
This is a highly cross-functional role: you’ll work closely with Marketing, Strategic Finance, Sales Enablement, Deal Desk, and Business Intelligence to turn data into decisions
We’re looking for someone who thrives on ambiguity, is comfortable owning a full operating rhythm end to end, and wants to have a direct hand in how Benchling scales its go-to-market motion
Report directly to the Head of RevOps and partner closely with sales leadership on planning, prioritization, and execution
Lead Sales Operations for the AMER region, from owning annual planning to running the day-to-day operating cadence
Build sales capacity, coverage, and quota models that align hiring plans with revenue targets
Size and segment the addressable market to inform territory design, whitespace analysis, and account prioritization; design and maintain territory planning
Drive the sales forecasting methodology, delivering a defensible quarterly view and improving accuracy over time
Own weekly pipeline reviews, forecast calls, and quarterly business reviews using data-driven insights to flag risks early and drive proactive decisions
Help drive the analytical rhythm of the business by owning performance reporting and analyzing data to generate meaningful insights and recommendations
Proactively drive operational efficiency and team productivity by continuously improving processes, tools, and reporting
Shape the GTM AI roadmap, from defining high-impact use cases, building or buying the right solutions, and ensuring successful adoption of new capabilities
Partner with cross-functional teams, including Marketing, Strategic Finance, Sales Enablement, Deal Desk, Technology & Systems, Business Intelligence, etc
Drive various high priority cross-functional initiatives from ideation and planning, through execution
Benefits
Competitive salary and equity
Robust healthcare benefits
Family-forming benefits
Four months of fully paid parental leave
Retirement benefits
Preferred experience
A self-starter who thrives in ambiguity and brings structured thinking to solve problems and drive results
A builder mentality, with a track record of repeatable and scalable systems and processes
Excited by applying AI/automation to GTM workflows, with a bias toward pragmatic, high-impact use cases over novelty
Excellent written and verbal communicator who can flex between detailed analysis and executive-level narrative
Advanced analytical skills with the judgment to turn data into a clear recommendation
8+ years in Sales Strategy & Operations, Revenue Operations, or related analytical/GTM roles,
Experience partnering cross-functionally with teams like Finance, Marketing, Enablement, and Product to drive shared initiatives
Recruitment process
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it’s core to how we work, and we’re committed to helping every new hire integrate it into their day-to-day
As part of our interview process, you’ll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today
