About Moloco:
Moloco is an AI-native performance advertising company, bringing the power of AI advertising to the open internet. Founded in 2013 by machine learning engineers who had built AI advertising systems inside the world's largest technology companies, Moloco began from a shared mission: to build that same engine for the open internet.
Today, Moloco is one company with two businesses, built on the same compound AI system. Moloco Ads is our AI-native performance advertising platform, helping mobile app marketers acquire, retain, and re-engage high-value users across the open internet. Moloco Commerce Media is our AI-native retail media platform, enabling retailers and marketplaces to turn their platforms into thriving ad businesses. Both are powered by CARA (Compound Ad Recommendation Architecture), the AI system behind every Moloco product.
At Moloco, we bring together those who've already solved hard problems and those with the drive to. Here, we work on some of the complex problems in AI advertising, at a scale and level of sophistication very few companies can offer. Come build what's next.
The Impact You’ll Be Contributing to Moloco:
As a GTM Program Manager at Moloco, you will own our creative review and policy programs end to end, building content policy, optimizing review processes, managing global vendor operations, and scaling operations through AI-driven automation that keeps Moloco's GTM efficient, compliant, and fast as the business grows.
You'll face problems no one has solved before, build the first solution, and scale it into a global playbook. Driving alignment with Sales, Supply, Legal, and Product, you'll drive operational excellence across creative review process and policy, replace manual effort with AI and automation, turn messy operational data into decisions, and set the standard for how global-scale operations run at Moloco.
The Opportunity:
- Own end-to-end program management across creative review process, policy, and vendor operations, hold quality and compliance standards while sustaining rapid turnaround times.
- Build global-scale content policy and operational workflows from scratch, and keep them current and effective as systems, tools, and risks evolve.
- Create comprehensive documentation and training programs for internal teams on program best practices, escalation procedures, policy updates to provide guidance.
- Deliver measurable efficiency gains through AI and automation that ease resource constraints while improving service quality and productivity.
- Report program performance with data; define structured KPIs, track them with automation, surface optimization opportunities proactively, and deliver actionable insights to leadership.
- Drive alignment across Sales, Supply, Legal, and Product; where priorities compete, weigh the tradeoffs, make sound independent decisions, and communicate to ensure program alignment with technical requirements and business objectives.
- Shape the product roadmap by translating operational pain points into well-defined technical requirements, backed by data-driven impact analysis and prioritization.
How Do I Know if the Role is Right For Me?
- 5-8 years of program management experience in global-scale policy development and operations, GTM strategy and operations, process optimization, or vendor management, ideally built from scratch with tight resources. Consulting experience is a plus.
- Strong ownership mentality; owning the output, not the input, driving outcomes without waiting for direction, expanding scope proactively, and holding the quality bar in a fast-paced, unstructured environment.
- Data-driven problem solving; structured root-cause analysis under limited resources, turning messy operational data into accurate, decision-ready narratives.
- Practical fluency in applying AI to real operational workflows; comfortable building global-scale automation, processes, policy and technical solutions independently. Experience in developing AI agent solutions is a plus.
- Proven ability to resolve complex pain points across diverse stakeholders; balancing competing priorities and business needs by driving discussion toward workable solutions.
- Strength in building documentation, policies, training, and enablement that institutionalize best practices, escalation procedures, and operational workflows, delivered as polished external assets that advertisers can actually use.
- Strong prioritization across multiple simultaneous programs under tight deadlines, without compromising quality.
- Fluency in English.
Supporting Your Best Work and Your Best Life:
Our benefits are designed to support our people in doing their best work and living well, at work and beyond. Benefits vary by country, employment type, and eligibility. Connect with a recruiter to learn more about benefits in your region.
Moloco Values:
- Lead with Humility: Everyone’s voice is respected, valued, and heard. We win, lose, and learn together. Accountability and feedback are essential to our success.
- Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible.
- Create Real Value: We pursue the most impactful opportunities with intensity and rigor. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
- Go Further Together: We’re one team working towards one vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail.
Additional Resources:
AI Use in Interviews
Our interview process is designed to get to know the real you. Unless a round specifically includes AI as part of what's being assessed, we ask that candidates engage without AI assistance. Please review our AI Use in Interviews Policy before your interview to understand what to expect. Failure to comply with this policy may impact your candidacy.
Candidate Privacy Notice:
Your privacy matters to us. By applying, you acknowledge that you’ve reviewed our Candidate Privacy Notice.