Global Client Manager

Opportunity

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

What We Offer

Reporting to the Technology Vertical Lead, the role is expected to execute country’s industry vertical strategy, develop and grow the company’s vertical footprint, and lead & support lobal/regional/local Key Accounts, and deliver financial results in-line with agreed budgets and targets.

Take lead on driving end-to-end and value added solutions, and development on target accounts with sizeable potential.

Key Responsibilities

Client Strategy and planning

• Drive growth of targeted customers within the vertical(s)

• Manage and develop the relationship with the sub-entity of the contractual customer in line with Maersk/global strategy

• Develop global/local value proposition to penetrate new business

• Develop global/local business plan for increasing overall supply chain Share of Wallet and position Logistic & Services products

• Identify new markets/ target customer and develop vertical specific solutions and services in cooperation with corporate, regional and local functions as well as Product

• Develop account business plans that encompass ocean as well as Logistic & Services products on global scale (where relevant)

• Define the global value proposition and work closely with product/solutions to build E2E solutions supporting revenue growth across products (where relevant)

Responsible for Customer Satisfaction

• Support the overall customer experience and support global value proposition

• Organize and connect the global Maersk team across functions, products and area for overall customer experience (where relevant)

Deliver client profitability as per budget

• Ensure successful business onboarding and contract compliance

• ensure business growth and profitability of accounts

Customer Relationship

• Position Maersk towards the global/regional/local influencers of the global tender success and towards local decision makers on country relevant products

• Position Maersk for access to the right stakeholders, influencers and decision makers throughout the customer organisation (where relevant)

• Hunt and grow Maersk footprint with new logos or growing our SOW with existing customers from an L&S perspective - live our integrator vision

We are looking for

• Minimum 8–10 years of experience in Business Development and Key Account Development, preferably with a strong background across multiple end-to-end logistics products; Contract Logistics experience would be an advantage.

• Strong exposure and expertise in the Technology vertical in Singapore is preferred.

• Broad multimodal and end-to-end logistics knowledge, with the ability to sell and position solutions across the supply chain.

• Strong consultative selling capability and agility in navigating complex sales cycles, understanding customer needs and developing tailored, value-adding solutions.

• Proven ability to influence senior stakeholders and navigate complex matrix organisations.

• Strong negotiation skills, commercial acumen, and a value-creation mindset.

• Financially savvy and strategic in approach, with the ability to identify opportunities that drive sustainable customer and business growth.

• Self-driven and able to operate independently in a dynamic and fast-paced environment.

• Proficiency in English is required to effectively engage and manage clients.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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