Forward Deployed Engineer (Command by Asana)

• Collaborate with Engineering leaders, platform teams, administrators, and hands-on builders to connect Command to the systems where work already happens
• Establish the technical and operational foundations for adoption and help teams develop more effective ways of planning, building, shipping, and learning
• Move between cloud infrastructure, integrations, workflow design, automation, product enablement, and engineering coaching
• Work directly in customer environments — configuring secure access to source-control, CI/CD, ticketing, and identity systems, or pairing with engineering teams to design release workflows and help leaders clarify the context their agents and teams need to make good decisions
• Write production-quality code when needed and turn customer-specific solutions into reusable product capabilities
• Leave customers with more than a working deployment — leave them with a stronger system for building software

Benefits

• Benefits - From comprehensive health benefits including mental health programs and coaching to our in-house culinary program and supportive parental leave policies, our benefits are intentionally designed to ensure that you are energized, focused, and thriving
• Development: We know that growth isn’t always linear, so we’ll support you in achieving your personal and professional goals. You’ll have the opportunity to take on big responsibilities that impact our success as a company and challenge you in new and fulfilling ways.
• Career growth: Your growth at Asana centers on ownership, access, and choice. All employees can tap into resources that support their growth and their team’s growth in the way that works best for their unique needs.

Preferred experience

• Comfort operating in ambiguous, fast-moving environments where the answer is not already documented
• Strong communication skills, both written and verbal, with the ability to explain technical tradeoffs clearly to technical and non-technical audiences
• Strong understanding of product development and engineering workflows, and familiarity with the systems those teams use to plan, build, ship, and debug software
• At Asana, we’re committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
• Experience building or integrating software across APIs, event flows, data models, permissions, automation, or agent-based workflows
• Strong technical judgment: you know when to customize, when to simplify, and when to push for productization
• Ability to work directly with customers and internal stakeholders without heavy structure
• 6+ years of experience in software engineering, forward deployed engineering, customer engineering, solutions engineering, implementation engineering, or a similar technical customer-facing role
• Strong coding and systems-thinking skills, with the ability to move from whiteboard to production