Forward Deployed Engineer

• Taktile is redefining how financial institutions use AI to make critical decisions, and we’re growing fast. As a Forward Deployed Engineer, you’ll be at the heart of that transformation, owning the technical journey from customer onboarding to production-grade AI deployments that deliver real business impact
• Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production
• Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges
• Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers
• You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery
• Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap
• Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization

Preferred experience

• If you’re passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you’ll thrive here
• You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges
• You write and review production-grade Python and SQL, and have strong command of REST API design and integrations
• You’re collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers’ businesses
• You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science
• You excel at breaking down complex problems and making quick, well-informed decisions even under pressure
• You are open to a hybrid work model and can work from our NYC office at least three days per week
• You bring 2+ years of engineering or technical deployment experience that includes customer-facing work
• You have experience with at least one of the major cloud platforms (AWS, Azure, GCP)
• You have experience in building AI applications within financial services
• You have 1+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company
• We’re eager to meet talented and driven candidates regardless of whether they tick all the boxes. We’re looking for someone who will add to our culture, not just fit within it
• You have experience in applying and optimizing statistical and machine learning models to solve business problems