Forward-Deployed AI Learning Designer

We are looking for a Forward-Deployed AI Learning Designer to design the learning experiences behind Coachello’s AI Role Play and AI Coaching programs.

This is not a traditional Learning Designer role, and it is not a Customer Success or Project Management role.

You will sit at the intersection of clients, learning design, AI product and delivery.

Your role is to understand what a client is trying to achieve from a business and learning perspective, and translate that into an effective AI-powered learning program.

You will work directly with clients to understand their context, target populations, competency frameworks, real-life situations and expected behaviors.

From there, you will design the pedagogical architecture of the program: what people need to learn, what they should practice, how they should practice it, what good performance looks like, and how progress should be measured.

You will then work closely with our Product, Tech and Project Management teams to turn that architecture into scalable AI Role Play and AI Coaching experiences.

What You Will Own

1. Scope the Learning Need

Lead learning discovery with clients to understand:

• What business problem are we trying to solve?

• What should people be able to do differently after the program?

• Which skills and behaviors matter most?

• Which real-life situations are currently difficult?

• What does great performance look like?

• How should proficiency and progress be measured?

• How does the program fit into the client’s broader learning ecosystem?

You will challenge briefs when necessary and help clients move from broad requests such as “we want managers to give better feedback” or “we want salespeople to handle objections better” to clear and measurable learning objectives.

2. Design the Learning Architecture

Translate the client’s objectives into a structured pedagogical framework.

You will define:

• Learning objectives and expected outcomes

• Target skills and behaviors

• Competency frameworks

• Learning progression and difficulty levels

• Practice methodology

• Role Play scenarios and variations

• Feedback mechanisms

• Evaluation criteria and scoring rubrics

• Reinforcement and repetition strategies

• Links between AI practice, formal training and human coaching

The objective is not simply to create realistic scenarios.

It is to design practice experiences that lead to measurable skill and behavior improvement.

3. Build AI Role Play & Coaching Programs

Turn the learning architecture into actual experiences inside Coachello.

You will:

• Design realistic AI Role Play scenarios

• Define personas, situations, objectives and constraints

• Create evaluation and scoring frameworks

• Design AI feedback and coaching logic

• Build progressive learning journeys rather than isolated simulations

• Adapt experiences to different roles, seniority levels, countries and business contexts

• Test scenarios extensively before deployment

You will become one of Coachello’s internal experts on how AI should behave in a learning environment.

4. Work Directly With Clients

You will be forward-deployed into our most strategic AI programs.

You will run workshops with L&D teams, HR leaders, Sales Enablement teams, business leaders and subject-matter experts to understand their reality and co-design the right solution.

You should be comfortable moving between a conversation about learning science and competency development and a conversation about business performance and operational challenges.

Your role is not simply to execute the client’s brief.

It is to bring the learning expertise needed to make the program better.

5. Pilot, Test & Improve

Learning design doesn’t stop when a program launches.

You will observe how learners interact with the experience and use qualitative and quantitative data to improve it.

You will analyze:

• Where learners struggle

• Which scenarios create the most value

• Whether difficulty is correctly calibrated

• Whether scoring accurately reflects performance

• How learners progress through repeated practice

• Engagement and completion

• Client and learner feedback

You will continuously refine the learning experience based on what happens in the field.

6. Bridge Clients and Product

You will be one of the closest links between our clients and our Product & Tech teams.

Many client needs will initially require creative solutions using our existing product. Others will reveal capabilities that should become part of the product itself.

You will help distinguish between the two.

You will work with Product and Tech to translate learning needs into:

• New AI behaviors

• New Role Play capabilities

• Better evaluation mechanisms

• New learning flows

• Personalization logic

• Program templates

• Analytics and learning insights

What we repeatedly build manually for clients today should help define what Coachello’s product automates tomorrow.

Profil recherché

You probably have 3–8 years of experience across Learning & Development, Learning Experience Design, Instructional Design, learning consulting, enablement or a similar field.

More importantly, you combine three things that are rarely found together.

Strong learning expertise

You understand adult learning, practice-based learning, behavioral change and competency development. You know how to turn a business objective into a meaningful learning experience.

Strong client skills

You can run a discovery workshop, ask the right questions, challenge a client constructively and turn sometimes messy requirements into a clear program.

Strong AI and product curiosity

You are genuinely comfortable with technology and AI. You experiment with AI tools yourself and are interested in prompts, agents, simulations, evaluation systems and how AI can fundamentally change the way people learn.

You don’t need to be an engineer.

But you should enjoy sitting next to engineers and product managers and figuring out how to make the technology deliver the learning experience you designed.

This is not a traditional e-learning content production role.

You will not spend your days building slides or standard training modules.

It is also not a traditional CSM role.

Project Managers and Client Success teams will help manage deployment, timelines and stakeholders.

Your ownership is different:

You own the learning quality of the program.

Your job is to make sure that behind every AI Role Play or AI Coaching experience, there is a clear learning objective, a strong pedagogical rationale and a measurable definition of success.

Why Join Coachello?

• A key leadership role with real ownership

• Direct access to founders and decision-making

• A rare opportunity to have an entrepreneurial role

• Strong product, unique data, and real market pull

• BSPCE / equity package

• The chance to create a brand that shapes how people think about coaching, leadership, and work

Déroulement des entretiens

We like to keep things simple, transparent, and human. Here’s what you can expect:

• 📞 Intro Call (30 min)
  A first conversation with one of our founders to get to know each other, understand your motivations, and share more about Coachello’s mission and culture.

• 👥 Second Interview (45 min)
  A follow-up conversation with another founder to dive deeper into your experience, your approach to customer success, and how you see yourself growing with us.

• 🎯 Case Study (1 hour)
  You’ll receive a short case study to prepare and present. It’s designed to simulate real-life situations you might face in the role, and to let us see how you think, prioritize, and communicate.

• 🍽️ Team Lunch (Informal)
  A casual lunch with part of the team — to get to know each other better, see if there’s a natural cultural fit, and give you a feel for the Coachello vibe.

• 🎉 Reference Check & Offer
  If all goes well, we’ll move quickly to make you an offer and welcome you aboard!