Floor Manager

Company Description

Loading has been mixing games and hospitality since 2010 - offering video games themed cocktails and food menu, and hundreds of board and video games to its customers as a bonus. We work closely with big names in the games industry, and are a go-to space for new title launches, community meet ups, and ice breaking dates.

Loading Brighton is located on Brighton beach by the Palace Pier, greeting the most diverse public, from game industry professionals to local nerds, families and seasonal tourists

Job Description

The Floor Manager will be:

Leading the team by example, setting and demanding a high standard of customer service and making sure the venue looks the best it can at all times.

The position is for a full time contract, and ideal candidates will have:

• Good understanding of hospitality business: main drives, priorities, margins
• Ability to manage and maintain control of a busy shift: staff, guests, bookings, walk-ins, shortages, breakages, apocalypses.
• Self-motivation and resourcefulness.
• A keen attention to detial.

Key duties:

• Managing efficient service daily.
• Hands-on approach - welcoming guests, waiting on tables, preparing drinks.
• Enforcing the standards - by force if needed
• Progression possible after level 80.

Qualifications

Qualifications

• Experience managing teams in a high paced, premium environment
• Barista and bar training is a bonus

Additional Information

• Starting from £14 p/h plus bonuses and share of tips
• Full time, with weekend availability is a must
• Paid breaks
• Objectively nice audience, and opportunity to meet game industry trailblazers