Introduction
Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration.
At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.
Role
Dentons is recruiting a Finance Systems Analyst. The individual will have responsibility for providing technical support, system analysis and administration, and championing system best practice for the firm's financial systems which include Elite 3E, Intapp Time and Emburse expense management solutions. The firm has recently implemented a new Practice Management System after a multi-year programme and the role is instrumental in maximizing return on that investment.
- As this role supports UK region please note that it requires operating within UK time-zone therefore working hours are from 10 am – 6 pm
- This role operates in Hybrid working model requiring DBSE Warsaw office presence 1-2 times a week
Role Responsibilities
- Daily monitoring and data integrity checks for the suite of financial systems
- System administration and support for other financial systems including Elite 3E, Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration.
- Handling missing time queries from both Legal Service and Business Service colleagues
- Administering system access control and configuring system security
- Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM
- Undertaking system Month End process as part of a rostered team
- Assisting with financial systems audits
- Support with the development of system and process enhancements and upgrades
- Support with a variety of testing activity to ensure quality control
- Liaising with software vendor and managing escalation of issues and working with them where required.
- Effective and timely status reports to line management
- Assist with process documentation and instructions to ensure compliance and best practice
Requirements
Essential:
- Strong Elite 3E experience and knowledge
- Highly collaborative and able to work with teams and users across offices
- Excellent communication skills; Meticulous attention to detail
- Strong analytical skills
- Excellent organisational and project management skills
- Demonstrate 'can do' attitude to problem solving
- Aptitude for absorbing information quickly
- Willingness to develop new skills in wide range of technology
- Good understanding of Microsoft Office suite
- Customer focused, flexible, results driven and used to operating in a period of change
- Able to thrive working under pressure and multi-task
- Ability to work in global environment with wide variety of people and projects in a collective and collaborative manner
Desirable:
- Experience of IT and Finance operations and strong knowledge and experience in IT/Finance practices
- Experience with financial and system related audits
- Advanced Microsoft Excel skills for data manipulation and management
- Experience with Microsoft SQL (T-SQL) or OQL highly advantageous
- Understanding of databases, servers and system infrastructure beneficial
- Experience managing or being involved with full life cycle projects beneficial
- Experience in post-system transition activities and support
- Process design, implementation, and optimisation
- Collaboration with developers and technical teams
- Strong business partnering with stakeholders
Benefits
- Private medical healthcare provided by Medicover
- MultiSport card
- Benefit Cafeteria system
- Option to join a private insurance plan
- An additional day off for your birthday
- Tailored learning & development opportunities
- Hybrid work model with a modern office in Warsaw city center
