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Field Technician - Minneapolis Area at Window Nation · Katori

$33.50 per hour | Full-Time | Company Vehicle Eligible

Join Window Nation and play a critical role in delivering exceptional experiences for homeowners throughout the Twin Cities market. We're seeking an experienced Field Technician with expertise in residential window measurement, installation support, service assessments, and home improvement projects.

This is an outstanding opportunity for professionals with backgrounds in window installation, window service, home remodeling, exterior renovations, construction, siding, roofing, doors, project coordination, or field operations who enjoy solving problems, working directly with customers, and ensuring projects are set up for success.

Location: Serving Minneapolis, St. Paul, Bloomington, Plymouth, Maple Grove, Minnetonka, Eden Prairie, Burnsville, Eagan, Woodbury, Blaine, Coon Rapids, Brooklyn Park, Lakeville, Shakopee, and surrounding Twin Cities communities

What You'll Do:

Visit residential customer sites to measure each window, door, sliding glass door opening as needed

Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements

Support pricing process by providing accurate measurements and assessments for labor/materials

Review installation project/process with customers

Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions

Execute change order specifications

Maintain service parts inventory and equipment

Complete service assessments; identify needed services, materials, and labor to relevant stakeholders

Fulfill service appointment specifications

Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.

Maintain proficiency to do all tasks of the position.

Maintain a substantive knowledge of product, install techniques, and construction basics

Maintaining a driving record that meets company’s insurance standards

Ability to use an extension ladder in a safe manner to measure windows and perform services

Must be able to pass EPA certification and follow EPA Regulations

Knowledge of local permit/license/historical/HOA requirements

You're Likely a Great Fit If You:

Have experience measuring replacement windows in occupied residential homes.

Have performed window installation, service, repair, or exterior remodeling work.

Enjoy working directly with homeowners and providing exceptional customer service.

Are highly detail-oriented and committed to getting measurements right the first time.

Can identify potential installation challenges before they become costly issues.

Thrive in an independent field-based role with significant customer interaction.

Qualifications:

Minimum Requirements:

High School Diploma, GED, or equivalent

2+ years professional experience measuring replacement windows

2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects

Valid Driver’s License

Preferred:

Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred

Capability to navigate various applications on an iPad

Customer-centric mindset

Superior time and project management skills

Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)

Candidates with experience in the following areas are encouraged to apply:

Field Technician

Window Service Technician

Window Installer

Measure Technician

Construction Technician

Exterior Remodeling Technician

Residential Service Technician

Home Improvement Technician

Siding Installer

Roofing Technician

Door Installation Technician

Quality Control Technician

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Field Technician - Minneapolis Area