Field Service Technician (San Mateo)

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians.

WiZiX Technology Group - Field Service Technician

We are looking for a qualified candidate responsible for a full range of repairs and service procedures on copiers/printers. Good communication skills, a valid driver’s license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.

Job Responsibilities:

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources and territorial considerations

Qualifications:

• Mechanical and Electrical Mindset
• IT literate
• Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired
• Production experience is a plus
• Strong computer knowledge

We promote a culture of growth and believe that each employee can make a difference—no matter your role or level of experience.

Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.

Among our company goals, we aim to be a long-term employer. That means providing our team with the training and certification they need to keep up with the fast-changing technology our office machines, devices and software employ.