Field Application Engineer - Data Center Solutions

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

The Field Application Engineer is the technical backbone of the sales process, responsible for ensuring the company’s HDLC and iPDU solutions are accurately selected, configured, and integrated for each customer. The role-holder works directly with customers’ technical teams to understand requirements and then provides product recommendations, customized configurations, and on-site support to ensure the solution’s fit.

In this role you will straddle both pre-sales and post-sales phases: from crafting initial designs and demos to supporting installation teams with technical guidance.
 

• Actively support Data Solution regional sales and as required global sales with technical expertise in winning customized and engineered projects for Data Solution - Cooling Solutions (RDC, Inrow, Inrack, and DLC) cabinet and iPDU.

• Partner with sales on customers visits to support the close of sales

• Facilitate technical presentations for customers

• Support the technical chat function for our website

• Participate in Trade Shows/Exhibitions as required

• Ensure project kick off alignment meetings are executed properly

Technical support:

• Evaluate customer RFQ´s and create costing/quotes with technical and commercial content

• Check technical feasibility of projects

• Evaluate potential risks (technical and commercial)

• Support sales in price negotiations with customers

• Ensure projects support nVent’s operating income/AOP KPI’s

• Support expanding digital application usage for select, quote and order

Project Management:

• Manage project through prototype phase until serial production

• Check initial orders and compare with quote

• Clarify any changes and open issues

• Create project plan with timelines together with engineering, supply and operations

• Involve Back-End e2E team timely to transfer project for serial production

• Drive team to ensure they coordinate and maintain development schedules including supervising prototyping and testing

• Foster a collaborative team environment with open communication, identifying problems and establishing resolutions

YOU HAVE:

• Bachelor’s degree in Mechanical or Thermal Engineering (or similar field)

• Ideally 5+ years or more Technical experience in a professional target driven business

• Previous experience in Application Engineering or Business development for Datasolution and  Cooling solution businesse

• Previously worked in teams and a good team player

• Knowledge in product design processes and disciplines, including but not limited to electronic design, drawings, verification and certification. 

• Knowledge in technical aspects of products, specifications, and offerings

• Skills in researching, analyzing, and recommending product based on applications

• Project management knowledge and experience in managing complex customer projects and cross functional teams

• You are proactive, used to managing multiple tasks/projects in a fast paced team environment !

• Strong communication skills (Business level for both of Japanese and English)

• Ability to establish and maintain effective and cooperative working relationships with employees at all levels of the organization, customers, and suppliers

• Ability to identify the root cause of problems/issues by asking probing questions and the ability to develop recommendations for resolution

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

  • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

  • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

• Commitment to strengthen communities where our employees live and work

  • We encourage and support the philanthropic activities of our employees worldwide

  • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

  • Innovative & adaptable

  • Dedicated to absolute integrity

  • Focused on the customer first

  • Respectful and team oriented

  • Optimistic and energizing

  • Accountable for performance

• Benefits to support the lives of our employees

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.