Job Title
Federal Work Study Student: Library- Information Desk
Agency
East Texas A&M University
Department
Library
Proposed Minimum Salary
Commensurate
Job Location
Commerce, Texas
Job Type
Student Worker
Job Description
Undergraduate Employment – Library Information Desk
Purpose of Position:
To provide excellent front-line customer service to a full range of library users.
Essential functions:
- Provide excellent customer service by assisting faculty, staff, students, and community borrowers with informational and directional queries and checking in and out books and other library materials.
- Direct customers to other departments and areas of the university when appropriate.
- Handle routine requests for supplies and help with library printers, photocopiers, and other library technology equipment; troubleshoot equipment and report issues as needed.
- Assists with the maintenance of general stacks, including shelving, shelf reading, and shifting of collection.
- Other duties as assigned.
Qualifications:
Requirements and Skills:
- Must be currently enrolled as an undergraduate student at Texas A&M University-Commerce.
- Must be available on weekends and in the evening.
- Basic computer and typing skills.
- Basic phone operations (answering, holding, and transferring).
- Basic organizational skills.
- Perform accurate and detailed work.
- Ability to work as a team member toward the common goals of the library and university.
- Ability to provide excellent customer service.
- Basic tasks for opening/closing the library.
- Ability to navigate the library website and booking software.
- Ability to assist with monitoring building use and enforcing library policy.
- Physical: Ability to move (push, pull, lift) medium to heavy weight (20-50 pounds) books, boxes, book trucks or similar items
- Ability to handle material, which may contain dust, mold, or mildew.
Preferred Education and Experience:
- Previous working experience in a library or customer service related position.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
