Facilities / Administrative Support

Who We Are:
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of underbanked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

The Role:
The Facilities / Administrative Support role is responsible for ensuring the efficient day-to-day management of office facilities and providing administrative support to maintain a safe, functional, and well-organized work environment. The role supports vendor coordination, facility maintenance, and general office operations while ensuring compliance with health and safety standards.

What You Will Do:
• Support the day-to-day management of office facilities to ensure a safe and conducive work environment 
• Coordinate maintenance, repairs, and servicing of office equipment and infrastructure 
• Liaise with vendors, service providers, and contractors to ensure timely service delivery 
• Monitor facility usage and ensure optimal functionality of office utilities 
• Support procurement and inventory management of office supplies and equipment 
• Maintain records of facility activities, vendor contracts, and service schedules 
• Assist with general administrative duties including documentation and logistics coordination 
• Ensure compliance with health, safety, and environmental standards within the workplace 
• Support incident reporting and follow-up on facility-related issues

Requirements

What You Bring:

Experience:
• Experience in facilities management or administrative support role 
• HSE (Health, Safety, and Environment) experience is an added advantage

Qualifications:
• Minimum of OND / HND / BSc in Business Administration or related field

Skills & Competencies:
• Good understanding of facility operations and maintenance processes 
• Tech-savvy with the ability to use basic office and reporting tools 
• Strong organizational and coordination skills 
• Good communication and stakeholder management abilities 
• Attention to detail and ability to multitask 
• Ability to work with minimal supervision

This Role Is Ideal For You If:
• You are proactive and detail-oriented 
• You enjoy coordinating operations and ensuring smooth workplace functionality 
• You are comfortable working with vendors and managing multiple tasks

You May Not Enjoy This Role If:
• You prefer highly structured roles with minimal variability 
• You are not comfortable handling operational or facility-related issues 
• You struggle with multitasking and coordination

Benefits

What’s In It For You:
• Opportunity to play a key role in maintaining an efficient workplace 
• Exposure to operations, vendor management, and facilities coordination 
• Collaborative and supportive work environment