We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!
Job Description:
1. Product Discovery & Business Analysis
- Facilitate stakeholder workshops, interviews, and discovery sessions to identify business challenges, operational inefficiencies, and digital opportunities.
- Gather, analyse, document, and validate business requirements, functional requirements, and user stories.
- Support business process mapping and gap analysis activities to improve operational effectiveness.
- Translate business requirements into structured documentation for solution design and implementation.
- Conduct market, operational, and business research to support product development and project initiatives.
This ensures digital solutions address actual business needs and support value-driven outcomes.
2. Product Delivery & Transformation Execution
- Support end-to-end delivery of digital products and transformation initiatives from discovery through implementation.
- Coordinate activities between business stakeholders, Digital teams, vendors, and implementation partners.
- Support product roadmap execution and backlog management activities.
- Assist in prioritising business requirements and enhancement requests based on business value and feasibility.
- Participate in prototype reviews, solution demonstrations, and validation activities.
- This improves delivery effectiveness and accelerates realization of business value from digital investments.
3. PMO Governance & Project Coordination
- Maintain project plans, delivery schedules, risks, issues, dependencies, and governance artefacts.
- Track project progress, milestones, budget utilisation, and key performance indicators.
- Prepare project reporting materials, governance dashboards, and management presentations for leadership review.
- Support steering committee, project board, and governance meetings through coordination and reporting activities.
- Ensure adherence to established project governance and delivery standards.
- This strengthens project governance, delivery visibility, and execution discipline across initiatives.
4. User Adoption, Testing & Change Readiness
- Coordinate User Acceptance Testing (UAT) planning, execution, issue management, and sign-off activities.
- Facilitate stakeholder engagement and feedback collection throughout the delivery lifecycle.
- Support change management, user training, communication, and adoption readiness activities.
- Monitor post-implementation performance and user adoption to support continuous improvement.
- This enables successful transition of solutions into operational use and supports sustainable business ownership.
5. Value Realization & Continuous Improvement
- Support tracking of business benefits, operational improvements, and value realization metrics arising from digital initiatives.
- Assist in identifying opportunities to improve processes, workflows, and stakeholder experience.
- Support preparation of business cases, project papers, budget submissions, and investment justifications.
- Contribute to continuous improvement of Product Delivery and PMO methodologies, templates, and practices.
- This ensures digital initiatives achieve measurable operational and business outcomes.
To apply, please submit your resume and cover letter outlining your interest for this role.
