Executive, NADI Support (Workday)

Job Description:

1. Workday Integration Management

• Develop, configure, and maintain Workday integrations using EIB and Workday Studio

• Ensure data accuracy, system efficiency, and seamless integration across platforms

• Support end-to-end integration lifecycle: design, build, test, deploy, and sustain

2. Technical Support & Issue Resolution

• Provide Level 2/3 support for Workday integrations and HCM modules

• Troubleshoot integration errors, data issues, and system defects

• Perform root cause analysis and implement sustainable fixes

3. Stakeholder & Vendor Collaboration

• Work closely with HR, IT, business users, and external vendors (e.g., AMS, payroll providers)

• Support requirement gathering, solution design, and testing activities

• Translate business needs into technical solutions

4. System Enhancements & Continuous Improvement

• Identify automation opportunities to reduce manual processes

• Recommend improvements to integration design and technical processes

• Support Workday releases, upgrades, and regression testing

5. Documentation & Governance

• Maintain technical documentation (integration specs, SOPs, troubleshooting guides)

• Ensure compliance with data privacy, security, and audit requirements (e.g., PDPA)

• Support audit and governance requirements for HRIS systems

Ideal Candidate

• Minimum 3 years of Workday HCM experience

• At least 2 years in a technical / integration support role

• Hands-on experience in Workday EIB, Workday Studio, and integration frameworks

• Experience Workday HCM modules (Core HR, Payroll, Benefits, Talent)

• Hands-on experience in reporting, calculated fields, and data structures

• Strong troubleshooting and root cause analysis capability

• Analytical, structured, and solution-oriented thinking

• Ability to work independently in a fast-paced environment

To apply, please submit your resume and cover letter outlining your interest for this role.