Company Description
BIC Consolidated is a leading provider of cleaning services, and we are looking for a Contract Administrator Manager who can join our team in NSW.
BIC Consolidated's Core Values & Unique Selling Points
BIC Consolidated drives the industry with innovation and ethical practices with our core values being Safety, Respect, Team Work, Commitment to Employees, Honesty and Customer Focus.
Our USP's are within the investment in our people, sustainability, innovation and technology and by ensuring full transparency.
Job Description
What you'll do:
- Liaise with the Regional Manager on the development of project plans, timelines, and budgets, providing strategic input and ensuring all stakeholders are kept informed of progress.
- Act as the primary point of contact for clients to build, maintain, and enhance strong long-term relationships, ensuring high levels of client satisfaction.
- Prepare, interpret, and maintain contracts, and develop, review, and negotiate contract variations on behalf of the organisation.
- Interpret and explain contract requirements, terms, and conditions to stakeholders to ensure compliance with statutory and policy requirements.
- Manage all contract documentation and associated paperwork, including renewals, extensions, and terminations.
- Ensuring service performance and company KPI targets are consistently achieved.
- Address all client requests and complaints comprehensively, completing the necessary documentation to process these efficiently at Head Office.
- Manage operational budgets in consultation with the Regional Manager, conducting regular follow-ups and making necessary adjustments to existing contracts.
- Coordinate and allocate resources, including personnel, equipment, and materials, to ensure they are used effectively and efficiently across all sites.
- Analyse potential risks involved with specific contract terms and advise management as required.
- Ensure all WHS objectives and procedures are implemented by on-site staff, providing the necessary resources to maintain a safe working environment.
- Administer the provision of resources for the cleaning operation, ensuring timely and accurate reporting of building data to Head Office for client reports.
The Right Candidate Will Ideally
- Be a natural leader, to lead, motivate and support a team ranging from 70+ staff,
- Have excellent time and operational management skills,
- Be driven to keen to succeed in a fast-paced environment,
- Be well organised, can forward plan and be flexible,
- Have exceptional interpersonal skills,
- Be experienced in managing budgets, forecasting & rostering,
- Understand compliance and health and safety procedures,
- Have intermediate to advanced computer skills.
Qualifications
- Relevant qualifications in Business, Management, or a related field or equivalent demonstrated experience in contract management and cleaning industry.
- Proven ability to progress through operational roles with increasing responsibility
- Relevant industry certifications such as WHS, Infection Control, and First Aid are highly regarded
- We value demonstrated industry expertise and a proven track record of achievement
Additional Information
Skills Requirement
- Minimum of 1-2 years of experience in similar role.
- Proven experience, preferably within the Supply Chain & Logistics.
- Excellent negotiation, communication, and interpersonal skills.
- Familiarity with cleaning industry regulations, health and safety standards, and best practices.
- Ability to work independently and manage multiple projects simultaneously.
Other Details
Job Type: Full Time, salary $95k - 105k per year