About Smooth
Smooth Media is the talent management company for knowledge creators — the people teaching, explaining, and breaking down the world through smart, insightful content. We serve as a true strategic partner to our creators — an extension of their team that helps them run, grow, and professionalize their business.
About the Role
Reports to: Events Lead
As an Events Associate at Smooth, you'll be the person making our events actually happen. You'll work alongside our Events Lead and Creator Partnerships teams on everything from vendor logistics to run-of-show docs to being on the floor during load-in. This role is for someone who is fast, detail-obsessed, and has strong opinions about how a room should look and feel.
What you'll do
- Build and maintain the operational backbone of every event: timelines, run-of-shows, vendor trackers, budgets, and production docs
- Coordinate vendors and venues day to day — source quotes, chase COIs, confirm deliveries, manage load-in and load-out schedules
- Run guest experience logistics: RSVP lists, invites, check-in, seating, name badges, guest comms before and after
- Handle the physical stuff: signage, print, swag, shipping, storage, and making sure boxes are where they need to be when they need to be there
- Support creators and their teams on event day with prep, briefing docs, and anything they need to show up ready
- Be onsite for setup, show, and breakdown, and solve problems in real time without needing to be asked
- Help our Brand Partnerships team deliver on sponsor commitments, including activation logistics and photo or recap assets
- Run post-event wrap-up: invoices, vendor payments, photo and video delivery, recap decks, and notes on what to fix next time
What we're looking for
- 2–4 years in events, experiential, production, hospitality, or a related field
- Experience working events onsite, not just planning them from a desk
- You're organized to an unusual degree — trackers, checklists, and timelines are how your brain already works, and nothing falls through the cracks on your watch
- You move fast and follow up — you chase the vendor who hasn't responded, you confirm the thing twice, you send the recap without being asked
- You're good with people — you'll be emailing vendors, texting creators, and briefing a crew on the same day, and you can shift tone and keep everyone aligned
- You stay calm when things break — something always breaks: the van is late, the AV guy no-showed, the venue moved us; you solve it and keep it moving
- Must be NYC-based (in office Mon-Thurs) and available for evenings and occasional weekends around event dates
What we can offer
- Salary: $85,000-$90,000
- Health, dental, and vision coverage
- Unlimited PTO (minimum 10 days annually)
Smooth Media is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.