Engineering Team Lead (TodayTix)

• We’re looking for an Engineering Team Lead to join the TodayTix team and own how we build
• TodayTix is TTG’s flagship consumer product — the mobile app and web experience connecting millions of people with live events they love
• You’ll lead the team that delivers it end-to-end: native iOS and Android, the web and in-app experiences, the backend behind them, and the lifecycle messaging that brings customers back — shipping work that moves the metrics that matter most to the business
• This is a technical leadership role, not a heads-down coding one — most of your time goes to architecture, code review, technical strategy, and cross-functional leadership, with hands-on coding a deliberate minority
• You lead by setting direction, raising the team’s bar, and owning delivery, quality, and stakeholder expectations across a high-demand roadmap
• The team is in an acceleration phase — sharpening prioritization, raising the engineering bar, and shifting from shipping projects to owning outcomes — and you’ll be central to that shift on the engineering side
• If you thrive in a fast-moving, high-ownership environment, measure your impact by the team’s, not just your own, and care as much about business impact as technical craft, we’d love to hear from you — especially if, like the rest of the team, you reach for AI by default
• What Success Looks Like:
• Measurable impact shipped → Initiatives launch with defined success metrics and honest post-launch analysis — and by the end of your second quarter, your team’s work has visibly moved metrics the business cares about
• A faster, more autonomous team → The team ships measurably faster than when you joined, engineers deliver end-to-end without you in every decision, and your reports are visibly leveling up
• Quality by design → Quality and performance don’t erode as the team ships — SLOs guard them, feature work stays balanced against maintenance, bugs get addressed instead of accumulating, and UX improves proactively
• Architecture that holds → Your design decisions hold up as the product grows — new features get easier to build, not harder, and design flaws get caught in review, not production
• Trust through ownership → You communicate early and own outcomes — surfacing misses before they surprise anyone — so partners trust you and bring you problems, not tickets
• Own delivery end-to-end across the team’s full surface — mobile, web, and backend — and the business outcomes it drives
• Partner closely with product, design, and growth — bring engineering reality into roadmaps early and evaluate UI/UX for the customer and the business, not just function
• Run intake and prioritization: sequence work against business objectives, keep concurrent projects on track, and set realistic commitments — what ships, what waits, and why
• Start big bets small: ship the thinnest slice that proves the idea, and grow it only on evidence
• Lead and grow the team — 1:1s, feedback, and career development
• Protect quality systematically — SLOs as guardrails, feature work balanced against maintenance, rigorous code review, and a release pipeline that catches regressions before customers do
• Set technical direction and architecture — scope cross-stack features to land as one coherent change, and pressure-test plans for risk before the team commits
• Build the factory, not just the product: embed AI and data into how the team works, so everyone ships faster, learns from every release, and stays pointed at impact

Benefits

• Remote friendly / Hybrid work environment
• Healthcare, vision, and dental plans, with generous contributions from the company
• Life and disability insurance
• Paid Parental Leave
• Generous 401(k) Matching
• Flexible Paid Time Off
• Free membership to One Medical Group & Employee Assistance Program
• Annual Professional Growth Budget
• Employee donation matching
• Employee Referral Program
• Work From Home budget
• Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
• Remote friendly / hybrid work environment
• Generous pension match
• Access to a bespoke Pension scheme
• Complimentary tickets to shows and events
• Employee Assistance Programme
• Healthcare cash plan
• Season Ticket loans
• Birthday off
• Three months of fully paid Parental Leave
• Salary Sacrifice Car Scheme & RAC Membership
• Employee Charity Donation Matching
• Work From Home budget
• Annual Professional Development Budget
• Cycle to work scheme
• Employee Referral Bonus

Preferred experience

• You don’t need to tick every box. If most of this sounds like you, we’d love to hear from you
• High-traffic product sense. You’ve worked on consumer products at scale (e-commerce or similarly demanding), and you care about performance, reliability, and the customer experience that flows from them
• A track record of leading engineers. 8+ years building software, including leading a team — formally or informally — and growing the engineers around you. This is the core of the role
• A product and business mindset. You prioritize business objectives and measure success by value delivered — what moves the metrics — not by raw output or precise task estimates
• Full-stack technical judgment. Deep enough knowledge across mobile, web, and backend to review across the stack and evaluate what your team builds — even where you’re not the one writing it
• Prioritization in a high-demand environment. With more good ideas than capacity, you triage competing requests, sequence against capacity, and say no well
• Deep iOS expertise. You’ve built and shipped production iOS apps with real depth (Swift/SwiftUI) — it’s our lead platform and where most of our customers are — with solid Android (Kotlin/Jetpack) alongside. It’s the technical foundation this role builds on
• Strong architecture and code review. This is how you lead — you set technical direction and strategy through sound system design and give the kind of code review that makes engineers better, spotting risk and design flaws before they ship
• Stakeholder management and expectation setting. You partner cross-functionally with product, design, marketing, and partners — communicating trade-offs and keeping everyone aligned as priorities shift
• AI fluency, clear written communication, and a collaborative default. You share context freely and disagree-and-commit when it’s time to move
• Hands-on experience with React / Next.js for the web and webview surfaces
• Experience designing and building REST/GraphQL APIs (we use Node, Python, and Java/Groovy on the backend)
• Experience with CDP and lifecycle-messaging / marketing-automation platforms
• Experience with cross-platform tooling (React Native or Kotlin Multiplatform) — there are opportunities to share more across platforms
• Experience with mobile CI/CD and release automation (Fastlane, phased rollouts, feature flags)
• Background in ticketing, live events, payments, or complex third-party integrations
• Experience with observability and crash reporting tooling (Datadog, Crashlytics, or similar)