About the job
At EnterBridge we are hiring an Engagement Manager supporting a portfolio of clients. EnterBridge is a software consulting business that designs and implements custom software solutions.
What you will Do
- Lead engagement planning and budgeting.
- Direct on time, quality delivery of custom software implementation.
- Manage engagement economics.
- Manage engagement risk.
- Partner with clients to analyze and understand their system needs.
- Provide recommendations on the best way to execute client strategies with technology investment.
- Facilitate buy-in of proposed solutions from top management levels at the client.
- Perform root cause analysis of issues identified in testing or system execution.
- Defining deliverable structure and content including requirements gathering from stakeholders.
- Manage engagement team, act as the bridge between the client and software development team.
- Act as a project manager on each engagement.
- Manage relationship with clients including weekly status updates, billing discussions, client satisfaction reviews, etc.
What you will Bring
- 3–6 years of experience customer implementations or consulting roles
- Strong organizational and stakeholder management skills, you can juggle multiple accounts and timelines.
- Ability to translate complex workflows into actionable implementation plans.
- Ability to work effectively with both business and technical stakeholders.
- Bachelor’s degree in business, information systems, data analytics, economics, or other relevant field of study.
- Curiosity about new technologies.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
