Company Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
Job Description
As a PMO Analyst, you will provide the operational backbone of the program by enabling strong governance, structured reporting, and smooth coordination across all workstreams. You will support the Program Manager in maintaining program trackers, preparing Steering Committee (SteerCo) materials, managing RAID and change logs, and consolidating updates across multiple value pools. Through disciplined documentation, reporting, and stakeholder coordination, you will help ensure transparency, alignment, and consistent program execution.
What will you do?
Program Governance and Reporting
- Maintain and update the central program tracker across all seven value pools, ensuring accuracy, consistency, and traceability of inputs
- Consolidate weekly or fortnightly updates into a unified program-wide progress dashboard
- Standardise reporting formats in line with program governance requirements
- Generate executive-ready reports covering progress, blockers, KPIs, and benefits realisation
Steering Committee and Stakeholder Support
- Prepare SteerCo materials, including status updates, risks, issues, and decision papers
- Track SteerCo follow-up actions and ensure timely closure
- Support the Program Manager in monitoring milestones, dependencies, cross-pool impacts, and resource needs
- Engage with stakeholders across value pools to consolidate updates and ensure alignment
Risk, Change and Action Management
- Manage program-level RAID logs, change logs, and action trackers
- Monitor and highlight key risks, dependencies, issues, and impacts across the program
Documentation and Coordination
- Maintain central SharePoint or Confluence spaces for document control and artefact management
- Provide coordination and logistical support for workshops, retrospectives, planning forums, and other program-level ceremonies
Qualifications
The ideal candidate should possess:
- Proficiency in project and program tracking tools such as JIRA, Smartsheet, or MS Project
- Strong Excel and PowerPoint skills for dashboards, reporting, and executive presentations
- Good understanding of program governance processes, including RAID management, change control, and reporting cycles
- Familiarity with Agile at Scale methodologies such as SAFe, as well as traditional PMO structures
- Strong attention to detail in document control, reporting accuracy, and version management
- Strong communication and coordination skills, with the ability to work across multiple stakeholders and value pools
- Experience supporting large, multi-track transformation programs
- Ability to synthesise diverse inputs into concise, executive-ready content
- Strong organisational skills with the ability to manage multiple deadlines
- Confidence engaging senior stakeholders during SteerCo preparation
- Analytical mindset to understand dependencies, risks, and program performance indicators
- Experience working with SharePoint, Confluence, or similar collaboration platforms
Required / Mandatory Certifications
- Project Management certification such as:
- PMI CAPM, PMP, or
- PRINCE2 Foundation / Practitioner
Beneficial Certifications
- Agile certifications such as SAFe, Scrum Master, or AgilePM
- Tool-based certifications such as JIRA Administration or Smartsheet Certification
Additional Information
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.