Director, Supply Chain Sales & Operations Planning and Execution (S&OP/E)

Purpose of Role 

The Director, Supply Chain Sales & Operations Planning and Execution (S&OP/E) leads the execution, governance, and continuous improvement of the enterprise planning and execution framework, ensuring inventory flow, network capacity, and operational readiness plans are aligned across strategic, tactical, and execution horizons. This leader drives integration between mid- and long-range planning (S&OP) and short-term operational execution (S&OE), enabling effective decision-making, optimized inventory deployment, and responsiveness to changing business conditions. The Director partners across Supply Chain, Merchandising, IT, Finance, Marketing, and Operations to translate strategic business objectives into executable supply chain plans that balance service levels, working capital, and operational efficiency. 

Key Responsibilities 

• Leads the development, execution, and continuous enhancement of the S&OP/E process supporting supply chain planning and execution across long- and short-term business cycles (weekly, monthly, quarterly, and annual). 

• Leads the cross-functional collaboration process to develop, define, and capture requirements that ensure supply chain plans are aligned, accurate, and reflective of current business priorities. 

• Partners with business, technology, and data teams to monitor planning deliverables, report variances, and drive updates on an agreed-upon cadence, ensuring visibility and accountability across functions. 

• Partners closely with Inventory Planning, Transportation, DC Operations, Network Flow, and Finance teams to translate forecast and capacity insights into actionable supply and inventory flow plans. 

• Collaborates with Directors and Managers across the enterprise to establish planning milestones, identify and mitigate risks, and resolve issues requiring cross-functional action. 

• Drives integration and alignment between S&OP (mid- to long-term planning) and S&OE (short-term execution) processes to maintain operational readiness, responsiveness, and execution excellence. 

• Develops, documents, and maintains end-to-end integrated planning and execution processes to ensure standardization, transparency, and scalability across the organization. 

• Establishes and maintains governance structures, including planning reviews, issue escalation protocols, decision-making forums, and performance management processes. 

• Leads the development and tracking of key performance indicators (KPIs) and dashboards to measure S&OP/E effectiveness, planning accuracy, operational performance, and execution outcomes. 

• Provides actionable insights to senior leadership regarding plan performance, supply chain risks, capacity constraints, execution challenges, and improvement opportunities. 

• Aligns planning and execution teams to develop proactive strategies that support operational execution and inventory flow during Tier 1 events and major seasonal initiatives. 

• Partners with Operations, Logistics, Inventory Planning, and Flow Forecast teams to assess capacity readiness and ensure seamless execution of key events. 

• Facilitates cross-functional decision-making and tradeoff discussions to balance customer service, inventory investment, capacity utilization, and operational productivity. 

• Identifies and drives continuous improvement opportunities across planning and execution processes to improve supply chain performance and agility. 

Team Leadership and Development 

• Builds, organizes, and leads a high-performing team focused on integrated planning, analytics, operational execution, and cross-functional alignment. 

• Promotes a culture of data-driven decision-making, accountability, collaboration, and continuous improvement. 

• Coaches and develops team members to strengthen planning capabilities, business acumen, leadership effectiveness, and execution discipline. 

• Fosters a customer-focused mindset that emphasizes operational excellence and enterprise value creation. 

Qualifications 

• Bachelor’s degree in Supply Chain, Business, Engineering, or related field (MBA preferred). 

• 8–10 years of progressive experience in supply chain planning, operations, demand management, integrated business planning, or related disciplines. 

• Strong leadership experience in cross-functional environments with demonstrated ability to influence at senior leadership levels. 

• Proven expertise in S&OP/E process design, implementation, governance, execution management, and performance optimization. 

• Experience with planning and analytics tools (e.g., SAP, Blue Yonder, Kinaxis, Power BI). 

• Strong understanding of inventory planning, transportation, distribution center operations, and supply chain execution processes. 

• Exceptional communication, facilitation, analytical, and problem-solving skills. 

• Demonstrated ability to manage complex initiatives and competing priorities in a dynamic, fast-paced environment. 

• Proven ability to drive organizational alignment and lead change across multiple functional areas.