Digital Transformation & Adoption Coordinator

Key tasks and responsibilities

• Coordinate deployment of digital tools across multiple countries.
• Travel frequently to support on-site implementation and adoption.
• Ensure consistency of deployment practices across BUs.
• Design and deliver user training sessions.
• Develop simple and effective user guidance materials.
• Support change management initiatives at BU level.
• Contribute to ERP implementation phases (testing, training, go-live support).
• Assist local teams in transitioning from legacy systems.
• Support Power BI dashboard development.
• Track usage, adoption metrics and key indicators.
• Identify gaps and propose corrective actions.
• Collect and structure user feedback.
• Actively challenge inefficiencies and suggest improvements.
• Promote a digital culture within operational teams.

Preferred experience

Education & Experience

• Engineering degree or equivalent (IT, business or industrial).
• 1–4 years in digital transformation, ERP deployment or business analysis.
• Experience in multi-country or operational environments is an asset.
• Involvement in tool deployment, testing, training or go-live support.

Languages

• Fluent French and English (mandatory).
• Spanish is a strong advantage.

Human Skills

• Strong communication, able to engage with operational and management teams.
• Hands-on and pragmatic; comfortable working on-site with users.
• Ability to drive adoption and manage resistance to change.
• Analytical, structured and solution-oriented mindset.
• Proactive, curious, and comfortable challenging existing practices.
• Able to translate business needs into practical digital solutions.
• Comfortable in multicultural environments with frequent travel.