Detmer & Sons - Community Engagement Associate

Compensation Details:

$50000 – $75000 per year

Job Description:

Who we are

Detmer & Sons is now an Ace Hardware Company. Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

We are seeking an energetic and community‑focused Community Engagement Associate (or Community Development Representative) to represent our brand throughout the Dayton region and surrounding communities. This role focuses on building strong local relationships, generating leads, and promoting our services through direct engagement at events, retail partnerships, and community organizations.

If you enjoy meeting new people, connecting with local groups, and being out in the community, this is an exciting opportunity to make an impact while supporting our sales team.

Schedule: 25–40 hours per week; evenings and weekends as needed based on events
 

What You’ll Do 

Community & Event Engagement

• Identify, schedule, and participate in local events including home shows, festivals, and community gatherings.
• Set up, staff, and manage company displays at events.
• Build visibility and brand awareness through regular participation in groups such as:
  • Chamber of Commerce
  • BNI groups
  • Rotary Clubs
• Represent the company at Dayton Dragons and Rose Music Center events, including display setup, customer engagement, and appointment setting.

Partnership Development

• Serve as the primary contact for local retail partners, including Ace Hardware stores.
• Make regular visits to partner locations, support store events, and maintain strong relationships with store teams.

Lead Generation & Sales Support

• Conduct follow‑ups, schedule appointments, and generate leads from community interactions.
• Work closely with the local sales team and Sales Manager to support regional sales goals.
• Identify new community opportunities and recommend engagement strategies.

Administrative & Office Responsibilities

• Attend one weekly in‑office meeting.

Complete required administrative tasks, scheduling, and event planning.

What you need to succeed:

Required:

• Strong communication and interpersonal skills.
• Outgoing, confident, and comfortable engaging with the public.
• Dependable, self‑motivated, and community‑minded.
• Ability to work evenings and weekends as required by events.

Preferred:

• Experience in sales, marketing, communications, public relations, or community engagement.
• Background in home services or related industries.
• Prior involvement in community organizations or event coordination.

This role is ideal for someone who thrives on building relationships, enjoys being active in the community, and is excited to represent a brand in a highly visible way. If you are outgoing, enthusiastic, and ready to make meaningful connections across Dayton and Eastern Indiana, we’d love to hear from you.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)

• 401(k) retirement savings plan with matching company contributions, eligible on your first day!

• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.

• Warehouse Merchandise Discount!

• Paid time off & paid holidays (depending on role and month of hire)

• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.

• You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.

• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

* Benefits are provided in compliance with applicable laws, plans and policies.

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About Ace Hardware Home Services, Inc.

Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

Equal Opportunity Employer
Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimers

The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Philadelphia, PA candidates: When reviewing a post-offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.