Front Office Coordinator — Permanent | Dallas, TX
A well-established dental practice in Dallas, TX is seeking a organized, personable Front Office Coordinator to join their team full-time. This is a permanent, direct-hire opportunity with a practice that values a welcoming patient experience and a strong, collaborative front-office team. Talencia is managing the search on the practice's behalf.
Position Summary
The Front Office Coordinator is the face of the practice — the first point of contact for patients and the hub that keeps the front office running smoothly. This role blends patient-facing warmth with behind-the-scenes organization: managing scheduling, greeting patients, coordinating with clinical staff, and handling the administrative details that keep the day on track. It's ideal for a motivated professional who thrives in a busy dental environment and takes pride in delivering excellent patient service.
Key Responsibilities
- Greet and check in patients, creating a welcoming first impression
- Manage the appointment schedule, confirmations, and recall to optimize patient flow
- Answer phones, respond to patient inquiries, and handle scheduling requests
- Verify insurance eligibility and benefits; assist patients with billing questions
- Process payments, post transactions, and maintain accurate patient records
- Coordinate with clinical staff to ensure smooth transitions and timely care
- Maintain patient confidentiality and HIPAA compliance at all times
- Support day-to-day front-office operations and administrative tasks as needed
Required Qualifications
- 5 years of dental front-office experience preferred; candidates with 3+ years who are highly motivated will be considered
- Familiarity with dental practice-management software (Dentrix, Eaglesoft, Open Dental, or similar)
- Strong understanding of dental insurance verification and billing
- Excellent interpersonal, communication, and organizational skills
- Professional, patient-first demeanor and the ability to multitask in a busy setting
- Reliability and a collaborative team mindset
Preferred Qualifications
- Experience with insurance claims processing and treatment-plan coordination
- Knowledge of dental terminology and procedures
- Bilingual (English/Spanish) a plus
Compensation & Benefits
- Competitive compensation based on experience
- Medical and vision insurance provided
- 3 weeks of paid time off (PTO) after six months of continuous employment
- Permanent, full-time position with a stable, well-established practice
- Supportive team environment focused on patient care and professional growth
Compensation
The base pay range for this role is $20 – $20 per year.