The ad says“Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure”
The ad says“Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure”
The ad says“Familiarity with PostgreSQL, including best practices, Query Plan analysis, backup/restore, migrations, etc”
The ad says“Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure”
The ad says“Experience with Relational databases, NoSQL databases, and data modeling tools”
The ad says“Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure”
The ad says“Familiarity with PostgreSQL, including best practices, Query Plan analysis, backup/restore, migrations, etc”
The ad says“Experience with Relational databases, NoSQL databases, and data modeling tools”
The ad says“You should have deep experience with relational databases (PostgreSQL is a strong plus!) and be able to quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first”
The ad says“Familiarity with PostgreSQL, including best practices, Query Plan analysis, backup/restore, migrations, etc”
The ad says“You should have deep experience with relational databases (PostgreSQL is a strong plus!) and be able to quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first”
The ad says“Experience as a technical support professional with external customers”
The ad says“You should have deep experience with relational databases (PostgreSQL is a strong plus!) and be able to quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first”
Tiger Data is hiring a Database Support Engineer for our growing global team! The right candidate will be comfortable providing deep technical support and interacting with customers daily
Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation
Manage support cases from beginning to end
Develop and maintain close relationships with our customers to help them be successful
Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture
We don’t require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics
Benefits
Flexible PTO & family leave
Professional development & educational benefits
Summer Fridays off in August
FSA/Dependent FSA plans
Fully remote work from anywhere
401(k) retirement plan
Stock options
Premium insurance options for you and your family
Monthly WiFi stipend
Preferred experience
You should have deep experience with relational databases (PostgreSQL is a strong plus!) and be able to quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first
Experience with relational databases (PostgreSQL a strong plus!)
Experience as a technical support professional with external customers
Strong aptitude to understand and learn new software products
Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience
Relational DB experience at scale: administration, data modeling, query optimization
Bachelor’s degree in computer science, information systems, or equivalent experience
Be familiar with TimescaleDB! You should download and test it out before you interview:
Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure
Experience with Relational databases, NoSQL databases, and data modeling tools
Familiarity with PostgreSQL, including best practices, Query Plan analysis, backup/restore, migrations, etc
A strong sense of curiosity and a willingness to wade into the unknown and learn as you go
Recruitment process
We respond to every applicant
We review applications fairly and objectively, and shortlist based on relevant skills and experience
We ensure clear and timely communication throughout your candidate journey
We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you’ll collaborate with across our organization
